Associate Director Retail Sales

Associate Director

Working as an Associate Director, you will supervise and lead multiple retail stores to meet and / or exceed area sales objectives channel by generating the sales of wireless products, services and applications. You will support the Retail Store Managers who report to you in achieving consistent operational excellence in all company standards, directives, and initiatives. You will also support AR doors.

Additional Responsibilities :

• Meet or exceed area sales objectives by coaching, developing, motivating and encouraging sales team.
• Interview, hire and make necessary discipline decisions including terminations for Store Managers
• Maintain ownership mentality and accept personal accountability for Area performance.
• Spend at least 50% of your time visiting retail locations scheduled and unscheduled visits to monitor the customer experience and ensure excellent customer service is being delivered. Provide monthly store and representative performance feedback.
• Ensure attainment of reputation metric goals. Analyze business reports to formulate action plans for positive performance.
• Plan and maintain headcount for all responsible territory.
• Develop employees for growth and promotion.
• Ensure that all Store / Kiosk Managers have properly completed training requirements in a timely manner.
• Facilitate weekly personnel training / educational sessions.
• Perform store operational audits during scheduled and unscheduled visits, that include monitoring inventory levels, required human resources postings, dress code adherence, etc
• Reinforce and deliver consistent Store Standards according to company guidelines.
• Resolve customer complaints in a timely manner.
• Ensure the managers have appropriate inventory availability and that inventory management of assigned stores / kiosks meet or exceed operational standards.
• Ensure that all Store / Kiosk Managers have properly merchandised according to plan-o-gram guidelines.
• Provide strategic direction to ensure the communication, implementation and execution of marketing and merchandising programs.
• Facilitate large meetings with such topics as training, compensation, product or customer experience and other promotional events.
• This is a second level supervisor position.

Required Qualifications :

Desired Qualifications :

Our Associate Directors earn between $76,800 - $115,200 in annual salary plus $34,000+ in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education / training

Joining our team comes with amazing perks and benefits :

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ready to join our sales team? Apply today.

Weekly Hours : 40

Time Type : Regular

Location : USA : ND : Fargo : 4417 13th Ave S : RET / RET

Salary Range : $76,800.00 - $115,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.