Portfolio General Manager

JLL Empowers You To Shape A Brighter Way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves

This position is a key leader on the Account core team responsible for ensuring quality delivery of Facility Management Operations while supporting Project Management and Occupancy Planning functions. The role focuses on ensuring all contract deliverables are met or exceeded, including operational uptime, cost savings initiatives, energy consumption reduction, and service improvements while maintaining high client satisfaction and driving superior performance through excellent people management and cross-functional integration.

Your Day-To-Day Tasks Will Include :

• Ensure all contract deliverables are met or exceeded, including operational uptime, cost savings initiatives, and energy consumption reduction
• Maintain high client, customer, and user satisfaction through quarterly KPIs and satisfaction surveys
• Ensure effective integration of PDS, OP, and IFM Operations across all sites to deliver seamless service to clients
• Deliver on regional / site / SBG operational budgets, including achieving contractual savings targets and monthly / quarterly budget adherence
• Engage with individual sites to drive savings initiatives and maintain updated savings tracker with proper documentation
• Drive energy savings and accurate energy data through PEERs, leveraging site teams
• Achieve contractual requirements and account annual goals including work order management metrics and all contractual KPI goals

Physical Demands And Work Environment :

Required Qualifications :

Preferred Qualifications :

Location : On-site Dallas, TX

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized Benefits That Support Personal Well-Being And Growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :