Product Support Sales Associate
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest assetour employees.
As the Product Support Sales Representative Associate you will support a machine service shop in a given region. The PSSR Associate will be responsible for assisting the Product Support Sales Representatives in selling parts and service solutions to customers by collaborating with the PSSRs and Service Teams.
Primary Responsibilities :
- Helping the PSSR team to meet and exceed product support sales revenue budget for territory and branch
- Calling and support the marketing team on developing new accounts
- Develop and cultivate relationships with the Earthmoving customer base with the PSSR
- New Customer Acquisition Cold Calling, Selling, Relationship Development
- Coordinate PSSR quotes, projects, and managing calls and opportunities via the CRM system
- Ongoing product support skills and capabilities development via training
- Team player to partners across the enterprise to help provide the full range of Yancey solutions available to customers
- Under Carriage inspections
- Conflict and dispute resolution
Additional Responsibilities :
Participate in required safety program and work in a safe manner.Additional duties as assigned by manager.To be successful in this position you should have prior experience in the heavy equipment industry. This could include as a Diesel Technician, Sales Representative or Service Coordinator. Prior sales experience would be preferred, along with excellent analytical, organization and communication skills.
Education / Experience :
Must have a high school diploma or equivalent experienceRequired Qualifications / Skills :
Excellent analytical, organization, and communication skills.Employee may be required to submit to customer security requirements including but not limited to additional background checks, drug tests, and provide additional identificationMust have a valid class C Georgia driver's license and clean driving historyPhysically able to operate equipment as well as climb under and on for inspectionsWork in extreme weather conditions, around loud noises and other conditions that will require appropriate Personal Protection Equipment to be used.Preferred Qualifications / Skills :
Bilingual abilities are a plus read, write, and speak (preferably Spanish)Specific industry experienced desired or an equivalent college degreePrior sales experience preferredValues :
Safety : We value the lives and health of our team and customers above all else.Integrity : We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.Teamwork : We work as one across our organization for the benefit of our customers.Excellence : We strive to be the best, continuously improving our customers' experience and the solutions we provide.Sense of Urgency : We respond quickly to customer needs and hold ourselves accountable for results.Ideal candidates will demonstrate the following values :
Acting in a safe mannerExhibiting honesty and integrityActing in a fair and ethical mannerTeam mentalityDelivering quality resultsEmbraces change / improvementExhibiting superior customer service skillsExhibiting pride and ownershipWorking with a sense of urgencyExhibiting a winning attitudeWhat We Offer :
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure :
Compensation : Competitive PayIndividual Bonus Opportunities AvailableTechnician Tool Allowance401k Plan Strong Company MatchEmployee Profit SharingFinancial Wellness CoachingEmployee Wellness Program :
Medical, Vision, Dental InsurancePrescription Drug CoverageFlexible Spending AccountsShort & Long Term DisabilityGroup Life InsurancePersonal Time Off :
Paid HolidaysPaid Sick LeaveCareer Development :
Tuition ReimbursementOngoing TrainingAdvancement Opportunities