Quality Assurance Team Lead (PRIME Division)

Job Description

Job Description

JOIN US AND "CREATE YOUR VISION"

PRIME LINE - POWERED BY S&S ACTIVEWEAR

Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have.

ABOUT US

S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.

Our success has compounded since the Company’s humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability.

This position is part of our PRIME division, operating under the S&S Activewear parent company. PRIME plays a key role in delivering specialized solutions while aligning with the broader mission and values of S&S Activewear.

ABOUT THE ROLE

The Team Lead provides guidance and direct feedback to all team members within assigned tasks. This position will focus on Quality Assurance for both incoming products and outgoing orders. They ensure that proper processes are followed and that errors are addressed quickly. They assist in training of new and present employees and the upkeep of the Distribution Center.

WHAT YOU WILL DO

• Work and collaborate with leadership team for process improvements and provide support throughout the DC.
• Maintain databases for QA up to date, such as but not limited to Incoming Inspection Database, Final Inspection Data, Scrap Report up to date
• Run, analyze and follow through daily and weekly reports
• Must be able to perform ALL the duties and responsibilities of a Quality Inspector with the QA Manager’ guidance, lead the Quality Assurance Team.
• Keep attendance records, manage and organize schedule and rotating assignments.
• Efficiently monitor customer orders, receiving, stocking, staging, and shipping of products ensuring they meet company standards for safety, security, accuracy, and productivity.
• Operate required machinery with specified departments, which may include cherry pickers, reach trucks, forklifts, pallet jacks, and stock chasers.
• Follow & commit to meet Key Performance Indicators (KPI’s) for safety, quality, production, & efficiency.
• Report and record any discrepancy, damaged items, shortages, or unidentified packages.
• Maintain required processed / procedure audits.
• Train in customer service duties as required.
• Monitor and train new hires to ensure optimal productivity and quality.
• Maintain organization and cleanliness of Distribution Center.
• Follows all SOPs, safety rules, and regulations.
• Acts professionally and remains focused – contributing to a culture and environment focused on a safe working environment.
• Performs other duties as assigned and be willing to cross train.

WHAT WE'RE LOOKING FOR

PHYSICAL DEMANDS

In performing this job, the employee must stand and walk for an 8+ hour shift. Additionally, the position requires frequent grasping, lifting, carrying, pushing, pulling, stooping, kneeling, crouching, reaching, and handling of items with hands and arms, up to 50 lbs. Moderate hand-eye coordination, near vision, far vision, color vision, peripheral vision, depth perception, adjusting focus and hearing.

WORKING ENVIRONMENT

EQUAL OPPORTUNITY EMPLOYER

S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.