Level 1 Field Tech / Desktop Support / Temp Role
Royal Communications Consultants IncNew York, NY, USjob_description.job_card.variable_hours_ago
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job_description.job_card.job_descriptionExcellent communication skills. Strong troubleshooting and critical thinking skills. Positive and professional demeanor. Stage each desk with the necessary equipment. Standard desk includes two monitors, VDI, camera, and peripherals. There will be additional equipment for each trader desk. Work will have to be documented within provided SmartSheets link : what equipment has been staged at what desk.
L1 Desktop Technicians Location : Midtown NYC - ONSITE; Shift : Monday through Friday : 8 am to 5 pm; Initiative : Desktop Set Up for new building; Part-time temporary
Responsibilities
- Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop / laptop computers Microsoft and Apple) and printers.
- Handle equipment installation and moves with little or no supervision.
- Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
- Work well under supervision.
- Training will be provided.
Qualifications
Scope of Work for Level 1 Desktop Technician
J-18808-Ljbffr
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Desktop Support • New York, NY, US
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