Member Services RepresentativeKlickWay Athletics • Marysville, WA, US
Member Services Representative
KlickWay Athletics • Marysville, WA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMinimal travel for training and lead generation Greet and Welcome Members : Warmly greet members, create a friendly atmosphere, and develop first-name relationships. Verify check-ins and resolve issues. New Membership Tours and Sign-ups : Conduct tours, assist with enrollment, and explain membership options. Lead Generation / Sales : Understand the services and products we offer in-depth, stay curious, and discover when members need our help in transforming their health and wellness journey. Equipment Cleaning : Regularly sanitize and organize equipment. Facility Maintenance : Ensure a clean, safe environment; put away weights and monitor / report maintenance issues. Customer Service : Respond to inquiries, address concerns, and exceed member expectations. Answering Calls and Message Handling : Handle calls professionally and redirect or take accurate messages. Collaboration and Communication : Maintain effective communication with management and staff. Mail and Package Handling : Receive and distribute mail and packages, ensuring proper tracking. Other Duties : Perform additional tasks as directed by management. High School Diploma or Equivalent Excellent customer service and communication skills Basic retail sales knowledge Functional computer skills Ability to multi-task efficiently Flexible schedule, including holidays and weekends Ability to lift 45lbs and stand for extended periods Team player who upholds KlickWay Athletics' values and policies Customer service : 2 years (Preferred) 8-hour shift Day shift Evening shift Morning shift
Job Description
Job Description
Salary : $17-$22
If you're ready to join a team where your work truly matters and be part of something bigger, apply today! Let's grow, succeed, and transform lives together.
Mission Statement :
Our mission is to empower individuals to unlock their full potential through personalized, result-driven fitness programs, comprehensive support, and an unwavering commitment to creating a welcoming and inspiring environment for all.
Vision :
Our vision is to become a leading fitness brand renowned for transforming lives by delivering unparalleled results, fostering strong community connections, and redefining the standards of excellence in the fitness industry.
Passionate about fitness? Self-starter? Great at customer service? Looking to grow with a company? Let's talk!
We're excited about you because you :
- Are authentic, sincere, and open-minded
- Self-motivated and eager to learn
- Have a genuine interest in helping others
- Strive to excel, exceed goals, and embrace growth opportunities
Travel Requirement :
Key Responsibilities :
Qualifications :
Expected hours : 20 40 per week
Shift :
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Member Service Representative • Marysville, WA, US
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