A company is looking for a Client Success Manager.
Key Responsibilities
Serve as the primary client contact post-implementation, ensuring seamless onboarding and ongoing success
Communicate AI adoption strategies and competitive positioning while guiding clients through their AI journey
Monitor client health and engagement to prevent churn and drive renewal processes
Required Qualifications
3+ years of experience in customer success, account management, or client engagement, preferably in SaaS or AI-driven technology
Experience with AI adoption strategies and product positioning
Proficiency in Salesforce or similar CRM tools for tracking client interactions
Ability to collaborate cross-functionally with Sales, Product, and Marketing teams
Client Manager • Fontana, California, United States