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Massage Therapist - Hotel Paso Del Norte - El Paso, TX

Massage Therapist - Hotel Paso Del Norte - El Paso, TX

Hotel EquitiesEl Paso, TX, United States
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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Massage Therapist for the Hotel Paso Del Norte in El Paso, TX.

We welcome you to take a virtual tour of our beautiful historic hotel! 360 Tour of Hotel PDN

Job Purpose :

Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.

  • Guest Service
  • The Massage Therapist is responsible for the providing high quality massage treatments to guests as laid out in the treatment protocols.
  • The essential hospitality standards must be used at all times : eye contact, smile, speak first, engage in polite conversation, use the guest surname!
  • Attending and participating in meetings and training sessions.
  • Ensuring a clean, safe, and well-organized spa facility.
  • Setting up spa and work stations, and ensuring cleanliness and tidiness throughout the shift.
  • Assisting with keeping linens clean and tidy, and replacing them between sessions.
  • Accompanying guests to and from treatment rooms.
  • Consulting with clients to identify appropriate massage services.
  • Providing massage services listed in the brochure.
  • Maintaining records and filing documentation.
  • Complying with all applicable standards, rules, and regulations.
  • Provide a high level of customer service
  • Maintain a current therapist license.

Qualifications and Requirements :

High School diploma / Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following :

  • Be an enthusiastic, helpful and positive member of the team
  • Be professional, responsible and mature in conduct and behavior
  • Be understanding of, encouraging to and friendly with all co-workers
  • Be self-motivated and use time wisely
  • Maintain open line of communications with each department
  • Communicate pertinent information
  • Respond positively to new ideas
  • Openly accept critical / developmental feedback
  • Be available to help other departments in emergency situations
  • Perform other assignments as directed by supervisor.
  • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

    • Other :

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues / complaints / requests / information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and / or holidays

    • Amazing Benefits At A Glance :

  • Team Driven and Values Based Culture
  • Salary $23.00-$24.00 per hour based on experience.
  • Medical / Dental / Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities / Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program
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    Massage Therapist • El Paso, TX, United States

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