IT Support Tech Tier 1

I T Support Tech Tier 1

Location : EXO - Renton, WA

Company : Radiant Global Logistics Inc

Position Type : Job Type : Full-Time (On-site)

Salary Range : $25.00 - $28.00 Hourly

Position Summary

Radiant Global Logistics is seeking a proactive, detail-oriented Onsite IT Support Technician I to join our IT Support team. This role provides direct, hands-on technical support to onsite users, assists with IT purchasing and asset management, oversees laptop imaging and deployment, and supports various IT initiatives.

The ideal candidate is passionate about technology, resourceful in problem-solving, and thrives in a fast-paced, collaborative environment.

Job duties may evolve based on business and operational needs.

Key Responsibilities

Onsite Technical Support

• Provide in-person technical assistance for hardware, software, and network connectivity issues.
• Respond promptly to walk-up requests, service desk tickets, and VIP user support needs.
• Troubleshoot and resolve issues with key systems, including :
• Windows OS, Office 365, and Outlook
• SAP TM (logistics), SAP ECC (accounting)
• Salesforce, CargoWise, and AS400
• Log and maintain accurate records of support activities in the ticketing system.
• Participate in a rotating on-call support schedule (with additional compensation).
• Verify and audit vendor charges for accuracy and legitimacy.

Printer Support

IT Purchasing and Asset Management

Laptop Imaging & Deployment

Special IT Projects

General IT Maintenance

Qualifications

​​Education

Experience

Technical Skills

Soft Skills

Work Schedule

Physical Demands

Compensation & Benefits

Featured Benefits :

About Radiant

Radiant Logistics, Inc. (www.radiantdelivers.com) (NYSE American : RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.

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As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That’s what being on our team is all about. It’s an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Compensation details : 25-28 Hourly Wage

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