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Office Services / Reproduction Associate - Mon - Fri - 8am-5pm

Office Services / Reproduction Associate - Mon - Fri - 8am-5pm

Williams LeaNew York, NY, US
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Office Services Associate

Williams Lea is hiring for an Office Services Associate for our New York office to work Monday to Friday, 8 : 00 am to 5 : 00 pm!

Pay : $19.00 - $20.00

Benefits :

  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts

Job Duties :

  • denotes an "essential function")
  • Utilize appropriate logs for all office services work.
  • Ensure that job tickets are properly filled out before beginning work.
  • Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
  • Follow procedures to run jobs in proper order.
  • Communicate with supervisor or client on job or deadline issues.
  • Meet contracted deadlines for accepting, completing, and delivering all work.
  • Troubleshoot basic equipment problems.
  • Be able to lift up to 50 lbs. on a regular basis.
  • Prioritize workflow.
  • Performs Quality Assurance on own and work of others.
  • Load machines with various paper, toner, supplies.
  • Answer telephone, emails, and place service calls when needed.
  • Interact with clients in person, over the phone or electronically.
  • Adhere to Williams Lea policies in addition to client site policies.
  • Use equipment and supplies in a cost-efficient manner.

    • Job Qualifications :

  • High school diploma or equivalent.
  • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
  • Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
  • Familiar with general back office procedures to meet and maintain client satisfaction.
  • Proven customer service skills are required in order to create, maintain and enhance customer relationships.
  • Good written and verbal communication skills, including professional telephone and email etiquette.
  • Attention to detail with good organizational skills.
  • Must be able to meet deadlines and complete all projects in a timely manner.
  • Ability to handle sensitive and / or confidential documents and information.
  • Able to make independent decisions that conform to business needs and policy.
  • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
  • Must work well in a team environment.
  • Must be able to interact effectively with multi-functional and diverse backgrounds.
  • Ability to work in a fast-paced environment.
  • Must be self-motivated with positive can-do attitude.
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    Office Associate Mon • New York, NY, US

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