Account Growth Manager, CPG

Remote / travel options will not work and won't be considered.

Responsibilities :

• ? Develop a deep understanding of Industry and client's business priorities, challenges, and initiatives, identifying value-add opportunities through Fractal's services and products.
• ? Leverage CPG expertise, industry insights, technology, and process knowledge to anticipate client needs and proactively identify opportunities for value creation.
• ? Collaborate closely with solution and capability teams to ensure alignment with client priorities and strategic objectives.
• ? Represent Fractal's full portfolio of CPG solutions and Fractal's capabilities — spanning AI, Engineering, and Behavioral Sciences — and connect client needs to the most relevant capabilities.
• ? Act as the primary point of contact for assigned clients, ensuring delivery excellence, measurable business impact, and high client satisfaction.
• ? Manage and nurture client relationships across diverse business and technology stakeholders globally, with the ability to effectively engage CXOs, SVPs, and Director- level clients.
• ? Foster collaboration across cross-functional teams to ensure integrated, impactful delivery for clients.
• ? Drive account growth and margin targets in line with organizational goals.
• ? Continuously monitor account health and delivery performance to ensure contractual commitments are met and sustained value is delivered.
• ? Should be based out of Dallas area and expected to be in the client office 4-5 days / week.

Qualifications and Skills :

• ? 15 years in IT Services, including 5+ years in Account Management, with a track record of growing high-value, strategic accounts and building long-term relationships.
• ? Strong executive presence with the ability to influence and engage CXO and senior leadership across diverse client organizations.
• ? Proven ability to understand client business, translate challenges into actionable opportunities, and navigate complex client ecosystems while championing Fractal.
• ? Demonstrated expertise in Engineering, Delivery Management, or CPG Consulting.
• ? Strong commercial acumen and negotiation skills to drive account expansion and achieve growth targets.
• ? Deep knowledge of AI, Engineering, Cloud Technology, and related domains, with awareness of evolving industry trends.
• ? Experience managing end-to-end delivery of large, complex engagements, including custom solutions, platforms, accelerators, and products.
• ? Self-driven, decisive, and committed to delivering transformational client impact, with exceptional oral and written communication skills.
• ? Master's (preferred) or bachelor's degree in computer science, Mathematics, or a related

field.