FS / ServiceNow - Risk and Compliance - Principal, Business Consulting

FS / ServiceNow – Risk and Compliance – Principal, Business Consulting Principal - Business Consulting

Position : Risk and Compliance – ServiceNow Architect

Role : Principal

Location : Richardson, TX

About the Role

We are seeking an experienced ServiceNow Architect, preferably with extensive knowledge of IRM (Integrated Risk Management) module and strong experience in the financial services industry. The individual will lead, plan, optimize and deliver ServiceNow GRC (Governance, Risk and Compliance) related solutions & projects.

Role expects you to :

• Lead stakeholder workshops to gather and interpret risk and compliance requirements specific to banking, insurance, asset management, and fintech operations.
• Architect and configure ServiceNow IRM modules (Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management) aligned with industry regulations and internal control frameworks (e.g., COSO, COBIT).
• Partner with governance, audit, compliance, and IT security teams to build automated workflows that monitor control effectiveness and regulatory adherence.
• Define and implement GRC dashboards and reporting tailored to financial regulatory reporting and executive oversight.
• Collaborate with platform developers to implement custom solutions where out-of-the-box functionality is insufficient.
• Train users and stakeholders in IRM functionality and best practices within the financial services context.
• Stay updated on regulatory changes (e.g., OCC, FDIC, CFPB) and translate them into actionable ServiceNow enhancements.
• Support project scoping and proposal development, driving the implementation and advising the project on viable technical solution options throughout the project lifecycle.
• Craft and deliver workshop materials, perform elements of solution implementation, and drive the completion of key project deliverables.
• Help create new practice solutions and offerings.
• Help drive continuous improvement and optimization of our capabilities.
• Lead efforts and provide guidance in requirements gathering and developing / documenting process workflows.
• Translate requirements / stories and mock-ups into fully functional IRM features.
• Lead efforts and provide guidance in requirements gathering and developing / documenting process workflows.
• All other duties as assigned or directed.

Additional Responsibilities :

Basic Qualifications

Preferred Certifications

Along with competitive pay, as a full-time employee you are also eligible for the following benefits :

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.

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