Sr. Executive Assistant, Global People Services

Sr. Executive Assistant, Global People Services

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to todayServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

At ServiceNow, our technology makes the world work for everyoneand our people make it possible. We are seeking a highly experienced and proactive Executive Assistant to support the Senior Vice President of Global People Services and the Vice President of Operations Service & Delivery.

The ideal candidate anticipates needs, brings structure to complexity, and creates space for the SVP and VP to focus on leading at scale. This is a high-impact role requiring exceptional judgment, professionalism, and the ability to thrive in a fast-paced, global environment.

What you get to do in this role :

• Provide high-level administrative and strategic support to the SVP, Global People Services and VP, Operations Service & Delivery
• Proactively manage a complex, rapidly evolving calendarprioritizing time with intention and clarity
• Anticipate the executives' needs and take initiative to remove roadblocks, streamline decision-making, and keep priorities moving
• Coordinate demanding global travel and logistics with precision and foresight, ensuring seamless execution and contingency planning
• Prepare briefing materials, pre-reads, and communications for internal meetings, customer engagements, and executive forums
• Track key action items and follow-ups, ensuring accountability and visibility across the leadership team
• Use judgment to move at appropriate pace, remove blockers and expedite Global People Services' team performance
• Handle confidential information with the highest level of discretion and professionalism
• Serve as a liaison between the SVP, VP and internal stakeholders, partners, and customersmodeling ServiceNow's values in every interaction
• Partner with the Chief of Staff and senior leaders to support team operations, communications, and culture initiatives

Qualifications

To be successful in this role you have :

For positions in this location, we offer a base pay of $124,700 - $218,300, plus equity (when applicable), variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.