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Transit Coordinator

Transit Coordinator

Greater New Haven Transit DistrictHamden, CT, US
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Posting Period : October 6, 2025 to October 10, 2025

Available Schedules :

  • Vacant #1 : Monday / Tuesday : 9 : 00 am to 6 : 00 pm; Wednesday : 7 : 30 am to 4 : 30 pm; Thursday / Friday : 1 : 00 pm to 10 : 00 pm; Tuesday / Saturday : off.
  • Vacant #2 : Monday / Thursday : 9 : 00 am to 6 : 00 pm; Wednesday / Friday : 11 : 00 am to 8 : 00 pm; Saturday : 1 : 00 pm to 10 : 00 pm; Sunday / Tuesday : off.

General Function :

This position reports to the Transit Coordinator Supervisor and supports the transit operations in the following areas; fare reconciliation, reservations, customer care, scheduling, and dispatch department staff in all areas of the unit.

Accountability :

This position reports to the Transit Coordinator Supervisor and works collaboratively with all staff assigned to the District.

Requirements :

  • Must maintain a respectful working relationship with all GNHTD employees and treat all employees, vendors, and customers in a professional manner.
  • Must be a problem solver, and able to make adjustments.
  • Ability to remain calm while addressing emergency situations.
  • Be able to communicate professionally with people at all levels of the organization and external contacts.
  • One (1) year of Dispatch and / or Customer Service experience in the transportation field preferred, or any equivalent combination of experience and training which provides a demonstrated potential for performing the duties of this position.
  • Must have effective written and oral communication skills.
  • Must have experience in using computer and computer software, transit / scheduling software a plus.
  • Must have experience with phones, email, and Microsoft office software.
  • Flexible to work any days and shifts a plus, including emergencies, weekends and holidays.
  • Fluent in Spanish is a plus.
  • GNHTD is an Affirmative Action / Equal Opportunity Employer. All applicants will be considered regardless of race, color, religion, national origin, age, marital or veteran status, disability, genetic or any other legally protected status. A pre-hire drug screening and background screening is required for this position. Subject to DOT Drug Testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule 1 drugs, including Marijuana, for any reason

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    Transit Coordinator • Hamden, CT, US

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