The Hunton Group in Houston, TX ( ) is seeking a skilled and customer-focused IT Desktop Support Administrator to join our team. In this full-time role, you will provide technical assistance and daily support to employees across the organization, ensuring the reliable and efficient operation of computer systems, networks, and related peripherals. This position requires strong technical expertise, a service-oriented mindset, and excellent problem-solving skills. The role is based at our Hunton Services location at 5622 Luce Street, Houston, TX 77087 .
Come work for an industry leader that has been recognized both locally and nationally as one of Top Places to Work !
Responsibilities :
- Provide day-to-day support for desktop systems and related infrastructure at our Westpark location, including hardware, software, and network components.
- Coordinate and execute installations, repairs, upgrades, and troubleshooting activities to ensure optimal functionality and performance.
- Facilitate the creation and management of Active Directory (AD) accounts / users and Exchange accounts / mailboxes within O365 and on-premises servers, ensuring seamless access and communication capabilities for users.
- Travel to our Greens Rd. location as needed to address support issues and maintain consistency across sites.
- Collaborate with IT teams and stakeholders to identify and implement solutions for hardware, software, and network-related problems, ensuring minimal disruptions to operations.
Skills Required :
Strong interpersonal and communication skills5-7 years of experience supporting diverse software / hardware productsProficiency in Microsoft O365 Suite, particularly OneDriveExpertise in rebuilding and configuring desktops and laptopsAbility to install and manage network printersKnowledge of network protocols and sharesExperience with VMWare virtualization technology is a plusFamiliarity with Active Directory and user account managementCompetence in Outlook / Exchange for email and communication systemsUnderstanding of Cisco VOIP systemsProficiency in managing Terminal ServersStrong troubleshooting abilitiesKnowledge of Linux / Unix systems is a plusEducation and / or Experience Required :
Bachelor's / Associate's degree in IT, CS, MIS, or equivalent work experienceExtensive experience working in a team-oriented, collaborative environmentPhysical Requirements :
Regularly use hands to operate computer keyboard and telephoneFrequently sit and reach with hands and armsOccasionally stand and walkOccasionally lift and / or move up to 50 poundsSpecific vision abilities required include close vision and ability to adjust focusJob Posted by ApplicantPro