Marine Service Manager

Our client has been family owned and operated for three generations and nearly fifty years. They offer new boat sales under 35’ with outboard or I / O engines and a full service department. As marine industry stewards, our client is committed to educating and providing quality boats and service to the boating community. Their reputation is built on hard work, exceptional customer satisfaction, and maintaining the highest standards of service excellence. As a result, they were named as one of Boating Industries top 10 dealers for 2024.

Mission : Our team of marine professionals is fully committed to a longstanding tradition of providing customers with an enjoyable combination of family fun and boating value. Through a courteous and relaxing atmosphere, we are dedicated to building relationships that exceed customer expectations.

Position Overview

Our client is seeking an experienced, motivated and dynamic Service Manager to lead the service department supporting new boat sales and service customers. This role requires a proven leader who shares our commitment to excellence and can maintain the exceptional standards that have made our client a trusted name in the boating industry for nearly five decades. The ideal candidate will possess both technical expertise and strong leadership skills to manage our skilled technicians while ensuring every customer receives the quality service that defines our reputation.

Team Leadership & Development

• Lead, mentor, and develop a team of skilled marine technicians and service advisors
• Provide ongoing training, and foster professional growth
• Schedule and coordinate technician workloads to maximize productivity, efficiency and customer satisfaction
• Maintain weekly flat rate logs for payroll

Service & Operations Management

Customer Service Excellence

Required Qualifications

Desired Qualities

What We Offer