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Clinical Quality Management and Community Impact Program Director
Clinical Quality Management and Community Impact Program DirectorState of Indiana • Indianapolis, IN, US
Clinical Quality Management and Community Impact Program Director

Clinical Quality Management and Community Impact Program Director

State of Indiana • Indianapolis, IN, US
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Clinical Quality Management and Community Impact Program Director

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

The Indiana Department of Health's mission is to promote, protect, and improve the health and safety of all Hoosiers so that they can reach their optimal health regardless of where they live, learn, work, or play.

Role Overview :

As a Clinical Quality Manager you will possess strong leadership, analytical skills, and facilitation abilities, enabling effective collaboration with individuals at all organizational levels, including executive leadership, frontline staff, and individuals with lived experience. In addition, you will be engaging publicly and delivering presentations in professional settings.

Salary Statement :

The salary for this position traditionally starts at $67,314.00 but may be commensurate with education or work experience.

A Day in the Life :

The essential functions of this role are as follows :

  • Establishes, monitors, and implements long-range objectives and specifies the strategies, KPIs, and actions to achieve them for a public health program.
  • Analyzes operations to evaluate performance of the specific public health program or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
  • Interprets and explains in-depth and complex public health policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
  • Develops and implements corrective action plans to solve organizational or departmental problems.
  • Prepares and presents public health reports for approval, including those for funding or implementation of services to executive leadership.
  • Develops and oversees public health program financial or budget activities to fund operations, maximize investments, or increase efficiency.
  • Develops and monitors public health program requirements to ensure it meets federal and state policies and grants compliance.
  • Develops and supervises training of employees and consultants on public health program requirements and usage.
  • Develops, coordinates, and delivers communication plans and communications.
  • Presides over, or serves on, boards of directors, management committees, or other governing boards.
  • Recruits, selects, onboards, and trains employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
  • Sets expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensures work adheres to quality standards, deadlines, and proper procedures.

What You'll Need for Success :

The ideal candidate in this role should have 11+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role. Completion of relevant educational degree(s) may substitute for equivalent years of experience.

  • Thorough knowledge in program subject matter (e.g., theories, principles, practices, laws, strategies) obtained through experience and / or education, preferably related to public health.
  • Extensive knowledge of the organization and function of state and local partners
  • Extensive knowledge of all source materials and references including federal and state laws governing the programs
  • Effective communication
  • Ability to adapt new statues and guidelines to create and implement new principles and policies and discern any far-reaching implications
  • Ability to present and represent the agency to both internal and external customers, the public, government officials, and other stakeholders
  • Ability to analyze information and evaluate results to choose the best solution and solve problems
  • Ability to work effectively with a wide variety of stakeholders
  • Ability to analyze and prepare monthly finance and accounting reports to maintain program budget and grants
  • Supervisors (not applicable to all) : Ability to delegate work, set clear direction, and manage workflow.
  • Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
  • Supervisory Responsibilities / Direct Reports :

    This role may provide direct supervision for one or more staff members.

    Benefits of Employment with the State of Indiana :

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program : Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to :
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access
  • Equal Employment Opportunity :

    The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

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