Sr. Account Manager, FDO

Job Description

Position Summary

This role is a seasoned account manager who has developed long term relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders. The role configures, prices and quotes solutions for the customer and has the knowledge to connect with the highest-level internal resources to initiate cross-selling opportunities and broker deals. After securing the order this role manages the order and solves complex issues as needed to meet all customer requirements to maximize profitability to the office and company. This role helps lead company initiatives in their territory.

Responsibilities

• Creates and maintains a Sales Plan for each assigned account and finds new clients and opportunities.
• Sells Vertiv products and services to client representatives, such as engineers, architects, or other professional and technical personnel at commercial, industrial, and other establishments.
• Collaborates with other Account Representative in the territory to offer the best possible customer experience to Vertiv customers.
• Achieves or exceeds sales quota.
• Maintains a pipeline in CRM with 3x quota level of personal sales activity.
• Develops trusted advisor relationships with highest level decision makers in our customer organizations and our internal organization.
• Prepares and follows up on quotations.
• Provides general sales support to customers.
• Builds rapport with customers through regular in-field customer visits.
• Prepares customer submittals, from order entry to shipment.
• Mentors other members of the team in technical and commercial aspects of the role and other areas of professional development.
• Assists Sales Manager(s) with Sales Strategies
• Assists Sales Manager(s) + GM with special projects / related tasks
• Viewed as subject matter expert and sought by others for guidance and advice.
• Other duties as assigned.

Qualifications

Minimum Job Qualifications :

8+ years of successful sales experience, technical sales experience preferred

Shows product expertise in one or more Vertiv products; able to effectively educate others

Strong interpersonal skills a must

Strong commercial and technical background and skills preferred

Self Starter, Creative, and Critical thinker with the proven ability work independently at times

Develop strategic and tactical plans to win business, including account plans

Strong organizational skills, detail oriented and ability to manage multiple priorities is required along with excellent problem-solving abilities.

Proficiency in Microsoft Word, Excel and Outlook

Competence in all aspects of internal Liebert sales and order entry functions and policies.

Competency in all Liebert products and services in line of business and adjacent lines of business to enable cross-selling

Bring customer-first mindset in external and internal collaborations.

Education and Certifications

Bachelor's degree in Engineering or Business-related degree (or equivalent combination of education and experience), MBA preferred

Physical Requirements

No Special Physical Requirements

Travel Time Required

25% - 50%

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

Our Core Principals : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Our Strategic Priorities :

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

Our Behaviors :

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Work Authorization : No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.