Business Analyst

Care Logistics is seeking a detail-oriented, creative problem solver, and collaborative Business Analyst to join our Integrated Solutions team. The Business Analyst plays an integral role in the enterprise-wide operational transformation and technology implementation initiatives across our healthcare client base. This role is responsible for gaining an understanding of the client's current operations, assisting in designing the ideal future state, defining and managing the integration needed between Care Logistics software and client systems. The Business Analyst serves as a liaison between operations and technology teams to ensure implemented solutions deliver desired outcomes for both clients and the company. Internally at Care Logistics, the Business Analyst serves as a subject matter expert for product management, providing business process and integration knowledge to inform future products. The ideal candidate will have experience with HL7 messaging, and healthcare IT systems, and will thrive in a fast-paced, client-focused environment.

ESSENTIAL RESPONSIBILITIES

• Collaborate with cross-functional teams to gather business requirements, identify opportunities and translate them into technical specifications and actionable insights.
• Ability to grasp clinical processes and translate them into system requirements for technology teams.
• Analyze data from EMR, clinical and scheduling systems to identify additional functionality opportunities, and integration needs.
• Critically evaluate gathered information from multiple sources, reconcile conflicts, relate high level information to details, and distinguish user requests from underlying business problems / needs.
• Serve as a technical advisor to the internal organization's industrial engineers, Healthcare Operations Executives, as well as other roles.
• Participate in and co-lead virtual and in-person integration interviews, discussions, and project meetings with both internal and external teams.
• Help to design future state processes that align business requirements with the capability of the client's system and technology.
• Develop and execute interface test plans to validate integration processing and system response.
• Participate in go-live support and post-implementation optimization.
• Develop and maintain internal and external documentation.
• Provide input into developing and modifying client and Care Logistics systems to meet client needs.
• Collaborate with Client Services to ensure realization of client goals and estimated ROI.
• Other duties as assigned.

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

REQUIRED

PREFERRED

KNOWLEDGE, SKILLS, AND ABILITIES

Adaptability :

Time Management :

Customer Service :

TRAVEL REQUIREMENTS & WORKING CONDITIONS