Admissions Counselor

Admissions Counselor

The Admissions Counselor will arrange, facilitate and execute all aspects of recruitment for the Undergraduate Admissions Office. The counselor will facilitate both on and off-campus recruitment events and serve as the primary point of contact for prospective students regarding the admissions process. This position requires travel approximately 40% of the time.

Essential Duties and Responsibilities :

• Manage assigned territories by strategically using demographic research, historical data, specialized reports, and current enrollment trends.
• Serve as the primary point of contact for prospective students and respond to all inquiries in a timely manner through various mediums of communication.
• Establish and maintain relationships with students / parents, University officials, and outside connections.
• Provide superior customer service.
• Following training on the application review process, review files and make admission decisions of acceptance, deferral, or denial.
• Counsel students regarding the admissions process, decision and next steps for enrollment (i.e. enrollment deposit, housing, health services, event registration, etc.).
• Conduct individual and group appointments.
• Participate in special events as scheduled.
• Act as a liaison between Admissions and assigned departments on campus.
• Evaluate the effectiveness of recruitment activities and strategies, continuously recommending changes, and / or enhancements.
• Arrange and facilitate all aspects of off-campus recruitment; to include travel, accommodations and visits.
• Travel for recruitment is required, including overnight stays.
• Maintain and complete projects, tasks and communications while travelling; submit travel and activity reports as requested.
• Coordinate with Supervisor and other Counselors to ensure scheduled events and office coverage are handled during periods of high travel.
• Upon hire, obtain familiarity with Campbell University, its departments, colleges, campuses and facilities.
• Maintain a professional appearance and demeanor at all times.
• Uphold and abide by Campbell University policies and procedures, including, but not limited to; Title IX, Information Security, FERPA, and all federal and state mandates.
• Other duties, responsibilities, and activities may change or be assigned at any time, with or without notice.
• Physical attendance is necessary in this role.

Education / Experience :

Knowledge, Skills, and Abilities :