POSITION SUMMARY :
The Admin. Assistant is a role to support the whole office as needed. Main responsibility will be answering incoming calls, and greeting guest. The ideal candidate combines Customer Service, Administrative, Communication, Organization, and Computer skills to enhance effectiveness, while exercising discretion concerning sensitive or confidential matters. The role is best suited for a team player who is motivated, has great customer service, well-spoken, competitive, a good listener, and can work with a positive, supportive disposition. This role will be in a fast-paced environment with team and independent projects or tasks.
PROFESSIONAL DUTIES & RESPONSIBILTIES :
- Answering phones, greeting Clients, Customers and Employees in a
professional, friendly and helpful manner
Respond to internal and external requests and provide high quality supportto customers and colleagues
Sort incoming and outgoing mailAssist with Medical RecordsAccurate filing, organize and maintain the filing area clean and organizedDistributing faxes as neededOrder all office supplies as needed, in a timely manner.Plan and communicate accordingly to assure that the office is fully stocked for allmeetings, events, trainings etc.... May also place supply orders for other departments as needed
Review and respond to emails, faxes and messages as neededSupport leadership and office staff from an administrative role as neededOther duties as assignedQUALIFICATIONS :
The qualifications listed are representative of those required to successfully fulfill job responsibilities.
MINIMUM QUALIFICATIONS
High School DiplomaAt least two years' experience working in a office environmentStrong analytical ability, quantitative and problem-solving skills, and excellent communication skills (Verbal and Written)Able to work independently in a fast-paced environmentAble to manage own work with minimal supervisionNaturally (genuinely) excited to help others and serve our customers (internal and external)Comfortable meeting deadlines and handling confidential informationImpeccable time management, organizational, and interpersonal skillsAbove average experience with MS office, specifically with Outlook, Word and ExcelPREFERRED QUALIFICATIONS :
All of the above plus
Two plus years' experience performing supportive duties in a Admin. Assistant role, or similar role and at least one year experience in a customer service role.PHYSICAL REQUIREMENTS :
Able to operate office equipment such as a phone, computer, keyboard, mouse etc.Required to speak, hear and seeRequired to use hands and fingersRequired to frequently stand, walk, bend, squat, kneel, reach and use a ladderAble to sit and focus for long periods of timeWORK ENVIRONMENT :
Typical office settingThis is not a remote position / 100% in office roleREPORTS TO : Director with dotted line to Billing and Collections Supervisors
CLASSIFICATION : Fulltime / Non-exempt