Enterprise Account Manager (Healthcare / SaaS / EHR)

Enterprise Account Manager  Location :

• Remote U.S. (designated States) Department : Sales | Reports to : VP, Account Management   This position is fully remote and may be performed from one of the following U.S. states : AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX.  The Enterprise Account Manager serves as a strategic business partner and growth leader for Raintree’s largest and most complex enterprise clients.
• This role combines strategic relationship management with a strong commercial focus , driving revenue growth through consultative engagement, account expansion, and solution alignment.
• Enterprise Account Managers are responsible for achieving annual revenue targets across Raintree’s product suite—including EHR / PM Software, SaaS offerings, Revenue Cycle Management (RCM), and third-party partner solutions—while cultivating long-term, trusted partnerships that deliver measurable business value.
• Duties and Responsibilities Own and drive growth within a defined portfolio of Raintree’s largest enterprise clients , ensuring achievement of quarterly and annual sales goals.
• Serve as a strategic advisor to clients, understanding their business priorities and identifying opportunities to expand Raintree’s footprint through additional products, services, and solutions.
• Develop and execute strategic account plans that outline key initiatives, partnership goals, and revenue opportunities.
• Build and maintain strong, multi-level relationships with key decision-makers, influencers, and executive sponsors to support renewal and expansion discussions.
• Proactively identify, qualify, and close upsell and cross-sell opportunities , leveraging data-driven insights and a consultative sales approach.
• Lead business reviews and strategy sessions to communicate value, demonstrate ROI, and ensure ongoing client alignment with Raintree’s offerings.
• Collaborate with internal stakeholders—including Product, Implementation, Client Success, and Marketing—to deliver exceptional customer experiences and drive business outcomes.
• Provide accurate and timely sales forecasts, pipeline management, and reporting within Salesforce.
• Monitor account performance, identify risks, and create action plans to protect and grow client revenue.
• Stay informed on market trends, competitor activity, and industry developments to position Raintree as a leader and advisor in the therapy space.
• Represent Raintree at client meetings, industry conferences, and events as a credible advocate for our platform and solutions.
• What Success Looks Like Achieve or exceed your annual growth targets through effective account planning, proactive opportunity management, and disciplined execution across your assigned book of business.
• Develop and execute comprehensive strategic account plans that clearly define growth objectives, partnership initiatives, and long-term client success strategies.
• Establish yourself as a trusted strategic advisor to your clients —building strong, credible, and enduring partnerships that position Raintree as an essential extension of their business.
• Demonstrate measurable client impact, translating account insights and solution recommendations into tangible value for each enterprise customer.
• Collaborate cross-functionally to deliver a seamless and differentiated client experience, ensuring that every interaction reinforces Raintree’s commitment to partnership and innovation.
• Position Proficiencies and Requirements Bachelor’s degree or equivalent experience in business, sales, healthcare technology, OR relevant clinical degree (i.e., DPT, etc.).
• Minimum of 5 years success in strategic account management or enterprise sales within the healthcare technology, SaaS, or revenue cycle industries.
• Proven ability to consistently achieve or exceed revenue targets through proactive client engagement and strategic account growth.
• Deep understanding of EHR / PM, healthcare IT, and / or Revenue Cycle Management solutions.
• Experience managing large, multi-location enterprise accounts in the healthcare sector preferred.
• Exceptional communication, negotiation, and presentation skills with the ability to influence executive-level stakeholders.
• Strong analytical and business acumen, with the ability to identify client needs and translate them into commercial opportunities.
• Proficiency with Google Suite, Microsoft Office, and Salesforce.com.
• Willingness to travel up to 40% for client engagements and industry events.

Core Competencies for Success Strategic & Commercial Mindset :

Consultative Selling :

Executive Presence :

Business Development Orientation :

Collaboration & Influence :

Account Planning Discipline :

Resilience & Drive :