Director, Account Management

Director, Account Management

The Director - Acquiring Account Management is a key role in the U.S. market as we continue to expand merchant acceptance and the utilization of Mastercard products and services to the acceptance community. This individual will manage a segment of integrated commerce platforms and payment acceptors. Role : This role will be a combination of account management and business development - with a primary focus on driving revenue by ensuring the full utilization of Mastercard products and services within assigned accounts. Identify opportunities for increased penetration and utilization of Mastercard products and services across the assigned accounts and develop corresponding account engagement plans and account strategy to deliver on in year services targets. Sell and optimize the usage of Mastercard Products and Services within assigned accounts. Leverage strong relationships with C-suite executives across the managed account base to achieve strategic Mastercard priorities and deepen the client / Mastercard partnership. Managing client escalations and addressing client concerns in a proactive and timely manner. Coordinate business / partnership development efforts with appropriate Mastercard business partners in Global Products & Solutions, Mastercard Technologies, Law & Franchise Integrity, Risk Management, etc., to ensure cross-functional alignment and maximum support for managed customers.

About You : Experience working at a leading fintech, platform, or payments company. Proven track record of selling enterprise or platform solutions and exceeding targets. Experience in managing complex partnerships in a fast-moving technology environment. Strong analytical skills with the ability to develop compelling business cases and ROI analyses. Collaborative mindset with the ability to work effectively across teams. Deep understanding of the payments ecosystem and familiarity with both the incumbents and new entrants in the space. Innovative and adaptable, with a keen interest in industry trends and advancements. Location New York or Atlanta (Hybrid).

Join us in driving the next phase of growth and innovation at Mastercard. Apply today to become a key player in advancing our strategic business goals. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.