Credit Support Specialist

Build your future with Volt! Volt is immediately hiring for a Credit Support Specialist in Minneapolis, MN. As a Credit Support Specialist you will :

• Respond to incoming customer calls and e-mails, in personal and department mailboxes, including working under the direction of the credit analysts and credit manager to fulfill customer requests as assigned.
• Research and prepare all requested lien waivers, including follow-up, and file waivers in customer main files with supporting documentation.
• Process daily and monthly credit card payments using stored credit card information in Eclipse and Billtrust system payments. Forward backup documentation for payments to Shared Services for application and send receipts to customers.
• Prepare and process daily cashbox deposit for department as needed. Review and scan Tax Exemption Certificates into Eclipse. Contact Customers for updated certificates when needed.
• Assist the Credit Department with customer refund request, completion of vendor forms and requests, research disputed AR items, scanning documents.
• Process, analyze, and recommend further action for new account applications within process parameters.
• Set up new approved customer accounts.
• Set up new approved project accounts.
• Set up new Convenient Ship to jobs, make necessary account changes, complete account assignments, and perform periodic account deactivations.
• Effectively respond to inquiries from internal and external customers on customer accounts including resolution of problems and maintenance of billing information and maintain customer goodwill. The primary role of the Credit Support Specialist is to provide support for the Credit Department, handling customer lien waivers, daily and monthly credit card payments, daily deposits, researching account information, handling processing of credit applications, new customer account and project account set up, accounts assignments and maintenance, and other tasks as assigned by the Credit Manager. This is a full-time opportunity :
• 8am – 5pm The ideal candidate will have :
• High School Diploma or GED (required)
• Two years of advanced education or a degree in accounting or general business are preferred.
• 2 years of office experience.
• Accounting experience preferred. Pay Rate : $20 / hr. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits : Volt offers benefits (based on eligibility) that include the following : health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.