Systems Lead

Job Title : Systems Lead

Location : Remote

Length : 6 months - extension likely

Systems Lead :

Core Technical Skills (Must-Have)

1. Print Systems Architecture & Management

o Expertise in configuring, managing, and troubleshooting enterprise print environments (e.g., thermal and label printers, print servers, drivers, and queues).

2. Systems Integration

o Ability to integrate print workflows with EMR / EHR systems (Epic, Cerner) and pharmacy databases.

3. Networking & Infrastructure

o Understanding of network printing protocols (IPP, LPR / LPD, SMB, TCP / IP) and Windows Print Server or cloud print management tools.

4. Scripting & Automation

o Proficiency with PowerShell, Python, or similar scripting tools to automate deployments or manage print configurations.

5. Cloud & Virtualization Awareness

o Familiarity with cloud platforms (AWS, Azure) and virtual desktop environments (Citrix, VMware, etc.) used in enterprise healthcare settings.

Healthcare & Compliance Skills

1. Healthcare Workflow Knowledge

o Understanding of print use cases in clinical and pharmacy workflows (e.g., prescription labels, patient wristbands, discharge instructions).

2. Data Privacy & Security

o Strong grasp of HIPAA, PHI, and data protection best practices when handling healthcare print data.

Problem-Solving & Support Skills

1. Diagnostics & Troubleshooting

o Skilled in root cause analysis and remote diagnostics for print and network issues.

2. Customer-Centric Mindset

o Ability to design and deploy solutions that enhance end-user experience in fast-paced, regulated environments.

Collaboration & Communication Skills

1. Cross-Functional Collaboration

o Experience working with IT, operations, clinical, and pharmacy teams.

2. Technical Communication

o Ability to explain complex technical details to non-technical stakeholders and provide clear documentation.

3. Training & Support

o Capability to train end users and provide ongoing technical support.

Bonus but Strongly Preferred

Project management (e.g., leading rollouts, coordinating vendors).

Certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Administrator, or vendor print tech certifications like Zebra or HP).

Experience in healthcare IT environments (Epic integration experience is a strong plus).