Client Advisor
We are currently seeking a Client Advisor to join our dynamic boutique team.
Role :
The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image, and standards.
Mission :
- Provide outstanding client and after-sale service to all visitors and clients
- Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
- Cultivate a robust client portfolio to secure a proactive and growing business
- Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
- Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
- Show a transparent and genuine attitude with the client and create a unique connection with them
- Communicate in a professional and sincere way, with clients and colleagues
- Effectively use all the available tools to optimize business opportunities
- Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
- Upholds and adheres to all company policies and operational procedures
Profile :
Preferred experience in providing high-quality service in a client-facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitalityHave passion for the fashion culture, like to create personalized looksHave a business mindset and an entrepreneurial spiritStrong team spirit to achieve common goalsAt ease with using tools and applications, adapts quickly with new technologyMotivated to work in a fast-paced environment, able to multitask, prioritize; is open-minded and driven by creativityProactive, passionate & with a problem-solving attitudeExcellent written, oral & listening skills, in English and local language, additional languages preferredEmbrace change and see it as an opportunity to grow and developSaint Laurent is committed to building a diverse workforce. We are an equal opportunity employer and welcome applicants from all backgrounds.
Job Type : Regular
Start Date : 2025-10-30
Schedule : Full time
Organization : YSL America Holding Inc.