Diagnostic Imaging Education, Quality-Informatics Administrator

Overview

SUMMARY : The Diagnostic Imaging Education, Quality & Informatics Administrator is a key member of the Diagnostic Imaging leadership team, responsible for providing strategic oversight of department-wide education, clinical competencies, quality assurance, regulatory compliance, PACS / RIS workflow support, and radiologic student training programs. This role plays a critical part in ensuring continuous regulatory readiness for agencies such as the American College of Radiology (ACR), The Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS), and the California Department of Public Health – Radiologic Health Branch (CDPH-RHB).

The Diagnostic Imaging Education, Quality & Informatics Administrator leads accreditation cycles, manages clinical competency validation across all imaging modalities, oversees departmental quality reporting, and coordinates PACS exception resolution and Epic RADIANT training. In addition, the role supports development and implementation of standardized documentation, safety protocols, and workflow education to enhance operational consistency and compliance.

Strong project management and process improvement skills are essential in this role. Project Management Professional (PMP) and / or Lean Six Sigma certification (Green Belt or higher) is strongly preferred to support the successful execution of cross-functional initiatives focused on increasing efficiency, reducing variation, and improving quality outcomes across the imaging service line.

The Administrator reports to the Imaging System Director and actively collaborates with the site managers to align strategies, participates in department leadership and staff meetings, prepares and presents agenda items, and represents Diagnostic Imaging in interdepartmental initiatives involving IT, Quality, Education, Compliance, and Regulatory Affairs.

Duties & Essential Job Functions

NOTE : The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

• Serve as an active member of the Diagnostic Imaging leadership team; contribute to strategic planning, department initiatives, and service line decision-making.
• Participate in department leadership and all-staff meetings; prepare agenda items, present educational and quality-related updates, and follow up on assigned actions.
• Represent the Imaging Department in systemwide committees, working groups, and forums related to IT, Quality, Education, and Regulatory Readiness.
• Collaborate with operational leaders and radiologists to promote patient-centered care, imaging safety, and regulatory compliance across campuses.

Accreditation & Regulatory Readiness

Lead and coordinate all ACR accreditation processes for Diagnostic Imaging, including new submissions, renewal applications, clinical image uploads, documentation tracking, and correspondence with ACR reviewers.

Quality Assurance & Performance Improvement

Design and manage the Imaging Services Quality Assurance and Performance Improvement (QAPI) program, ensuring coverage of all modalities and sites.

Education & Competency Oversight

Develop, implement, and track annual competencies, skill validations, and in-service education requirements for imaging staff across all modalities.

Radiologic Student Program Leadership

Manage the clinical student training program for diagnostic imaging; oversee onboarding, site assignment, evaluations, academic affiliation agreements, and preceptor coordination.

PACS Exception Support & Imaging Informatics

Oversee and resolve imaging data issues within PACS, including study corrections, duplicate exams, incorrect labeling, and incomplete documentation.

Other Duties as Assigned

Perform imaging procedures within the scope of licensure (up to 20% of the time) to maintain clinical competency, support staff development, and assist with operational coverage as needed.

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Minimum Qualifications

Required Education

Associate or bachelor's degree in radiologic technology, Health Sciences, Healthcare Administration, or a related field.

Preferred Education

Master's degree in public health, Education, Healthcare Administration, or Health Informatics.

Required Experience

Minimum of five (5) years of progressive experience in multiple modalities in diagnostic imaging with additional focus on education, quality, accreditation, or PACS operations.

Preferred Experience

Experience managing ACR accreditation, radiologic student programs, and compliance audits; participation in leadership committees or cross-functional teams.

Required Licenses / Certifications

California Radiologic Technologist License (CRT)

ARRT Certification (R) & (CT)

Basic Life Support (BLS) Certification

Credentialed EPIC trainer (or achieved within 90 days of hire)

Preferred Licenses / Certifications

NMTCB, ARDMS, ARMRIT or additional ARRT Modality Certifications

Certified PACS Associate (CPAS), Certified DICOM Integration Professional (CDIP), and / or Certified PACS System Analyst (CPSA).

Project Management Professional (PMP) certification and / or Lean Six Sigma certification (Green Belt or higher) are strongly preferred to support process improvement and operational efficiency initiatives.

The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate's experience, education, skills, licensure and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization. Alameda Health System also offers eligible positions a generous comprehensive benefits program.

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