Lead Medical Assistant

Clinical Lead

In this hybrid clinical and administrative role, the Clinical Lead helps facilitate day-to-day clinical operations within the practice, including the direction of patient, staff, and provider interactions while maintaining a service-based approach to issue resolution. This leader will partner with Practice Managers within the clinic to promote the highest standards of patient care with a focus on excellent patient experiences. Additionally, the Clinical Lead provides support, mentoring, and training to staff, encouraging and developing their abilities to effectively address patient needs and provide safe patient care.

Clinic Location : 4550 E Palm Valley Blvd, Suite 200 Round Rock, TX, 78665

How You Will Get Things Done :

• Ensure appropriate onboarding and orientation of new clinical support staff and manage ongoing training and development needs, including clinical assessment, and involvement in the hiring process
• Participate in patient care activities including but not limited to rooming, obtaining vital signs, patient histories, lab specimens, administering medications and vaccines
• Authorize prescription refills as directed by providers while following Village policies
• Monitor patient schedules and clinical inboxes to ensure patient needs are addressed promptly
• Schedule patient appointments / follow-up appointments in accordance with established policies and procedures
• Collaborate with Practice Manager on clinical staffing assignments and work in a patient-facing clinical role as needed
• Other duties as assigned

How You Will Build Trust :

How You Will Innovate :

Experience to Drive Change :

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender / sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

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