Overview
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team and drives store performance on the floor through customer experience and achievement of daily sales goals.
What You'll Do
- Open and Closing Routines
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register / Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 12-16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- During peak timeframes, hours will increase to support the needs of the business.
Qualifications
Education : High School Diploma / G.E.D. equivalent preferredRetail Experience : At least 1 year of retail experience is preferredSupervisor / Managerial Experience : No Supervisory / Management Experience Is RequiredCustomer FocusCommunicationInterpersonal InteractionFashion Trend KnowledgeOutgoingAssertivenessAdaptability / Flexibility & Stress TolerancePoise & AmbitionMulti-TaskingApplied LearningWork EthicOmni Channel ServicesJob Details
Seniority level : Entry levelEmployment type : Part-timeJob function : Customer ServiceIndustries : Retail and Apparel & FashionWhat You'll Get
As an Abercrombie & Fitch Co. associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly – with you!Quarterly Sales Incentive BonusMerchandise DiscountFlexible ScheduleOpportunities for Career AdvancementOpportunity to Become a Brand AffiliateTraining and DevelopmentA Global Team of People Who'll Celebrate you for Being YOUEqual Opportunity employerNotes
Abercrombie & Fitch Co. is an equal opportunity employer.
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