HSSP Assistant Director - Admin

Rol e : HSSP Assistant Director - Admin

Reports to : Senior Director of HSSP

Program : 1307-HSS MHSA

Department : Health & Wellness

Location : Wellness Center - 345 S. San Pedro Street, Los Angeles, CA 90013

Setting : Not 100% Onsite

Schedule : Monday - Friday, 8 : 00am - 4 : 30pm

Status : Full-time / Exempt / Management

Benefits : Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings : 1

Job Description Summary :

The Assistant Director of Housing Support Services Program (HSSP) Administration, in partnership with the Senior Director and Directors, will oversee the administrative operations of HSSP including but not limited to recruitment, onboarding, new hire training, program data and reporting. HSSP is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). The Assistant Director will monitor and support all administrative aspects of the HSSP, funder expectations, contract goals and outcomes to ensure compliance. The Assistant Director will also oversee and support the HSSP onboarding and training aspect of the program. The Assistant Director will provide administrative and clinical supervision if appropriate to staff, including Program Managers, Clinicians, and Clinical Interns. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.

Job Description Essential Duties and Responsibilities :

Under the supervision of the Senior Director of the Housing Supportive Services Program, the Assistant Director is responsible for the following :

• In collaboration with the Senior Director, monitor all administrative aspects of agency's Department of Mental Health (DMH) contracted HSSP and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.
• Manage and Lead all aspects of HSSP recruitment and onboarding in collaboration with HSSP Program Directors.
• Oversee the new hire training processes of HSSP Clinicians in collaboration with HSSP Program Directors.
• In partnership with the Senior Director of HSSP, oversee and manage staffing needs at various Project-Based Housing Sites and Scattered Site Contracts.
• Ensure productivity goals and outcomes are achieved, including a minimum of 65% of staff time being in direct service provision across program; including DMH documentation standards and guidelines.
• Support the coordination of clinical services and activities with outside agencies, partners, and funders; including the coordination of referral processes.
• Collaborate with Clinical Quality Assurance and Billing Department to ensure compliance of program requirements.
• In partnership with the Senior Director, provide individual and team supervision, support, and performance evaluations for all assigned staff.
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff.
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts.
• Complete required reporting to LA County Department of Mental Health as outlined by contract requirements.
• Support psychiatry needs such as, data collection, client coordination, invoices, and reporting.
• Support the HSSP Intern Program as needed.
• Assist in crisis interventions as needed.

Job Description Qualifications :

Job Description Preferred Qualifications :

Job Description Work Environment :

EXPECTED BEHAVIORS OF ALL STAFF

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks