Salesforce Marketing Cloud Architect
Kenway ConsultingChicago, IL, United Statesjob_description.job_card.variable_hours_ago
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job_description.job_card.job_descriptionLead the capability responsible for the implementation of SFDC Marketing Cloud services including Email Marketing, Content Builder, Journey Builder, SMS, Content Management, Einstein, Automation Studio, or related services (e.g. Data Cloud). Support Sales in partnership with Salesforce on new business opportunities as a representative of a Salesforce Partner Organization. Design and implement robust, scalable solutions for complex SFDC Marketing Cloud projects, ensuring seamless integration with external systems. Creatively and strategically bring to life cross-channel customer journeys / customer experiences through cutting-edge approaches to digital presentation, leveraging a deep understanding of digital user experience. Spearhead complex targeting and personalization strategies, utilizing informed data points to develop advanced segmentation decisions. Advise on how to improve digital marketing KPIs, such as email marketing, PPC, and other marketing conversion metrics. Build and maintain strong relationships with clients and cross-functional teams, managing expectations and resolving challenges. Adapt to evolving client needs, managing multiple deadlines and priorities while maintaining high client satisfaction. Help define and mature Kenways internal marketing strategy. Conduct user training and actively promote user adoption of Marketing Cloud. Coach and support internal resources on SFDC functionality. Shape tools, artifacts, and capabilities to enhance our practice and market offerings. Stay updated on market trends to keep our company at the forefront of the industry. Identify opportunities for cross-selling and up-selling within the client base. Salesforce certification with a minimum of 2 years of experience in SFMC implementations. Experience designing and creating integrated solutions, especially with CRM platforms including Sales Cloud, Hubspot, Dynamics 365, etc. Background in system integrations and integration technologies / platforms, with design and implementation experience. Familiarity with cloud hosting solutions like Heroku, AWS, Azure, etc. Experience with integration environments such as Jitterbit, Zapier, Mulesoft, etc. Skilled in data, analytics, and BI tools like Marketing Cloud Intelligence, Data Cloud, Tableau, PowerBI, etc. Experience with front-end, back-end, and database languages. Ability to lead requirements gathering sessions and speak confidently on solution design. Proven experience in consulting, stakeholder management, and project delivery. Strong technical understanding and platform knowledge of Salesforce Marketing Cloud, including storytelling, storyboarding, and customer journey mapping. Excellent documentation skills. Team player who builds trust-based relationships and works cooperatively. Growth mindset with a focus on continuous learning and improvement. Results-oriented with high levels of initiative and drive. Exceptional client service skills. Active listener who provides clarity and solves the right problems. Self-confident with the ability to maintain composure in high-pressure environments. The ability to chart your individual career path based on your expertise and passions. An environment that encourages you to identify new opportunities and the support to make it happen. An emphasis on quality of life that is highly accommodating and unparalleled in the industry, with no mandatory travel for client work. The opportunity to build and be part of a fun and collaborative organization with teams that are passionate about their clients. Culture-driven employees who work together to identify clients, technologies, and people in support of our ambitious growth targets. Leadership opportunities early and often in your career, no matter your tenure. Participation in internal operations, giving you a chance to help in your area of interest such as Finance, Human Resources, Sales, or Technology and make a real impact. Exceptional benefits and an above-market compensation package, including unlimited PTO, quarterly and annual bonuses, and a SEP-IRA to which we contribute 25% of every employees total compensation.
Salesforce Marketing Cloud Architect
Department : Capability Leadership
Employment Type : Full Time
Location : Chicago
Description
About This Position
Join our consulting company as a Salesforce Marketing Cloud Architect and be part of our driven and innovative team. As a trusted Salesforce partner, we excel in B2B, B2C, and multi-cloud marketing solutions. Our team of high-performing professionals operates across multiple global offices, fostering a strong sense of teamwork and building long-term relationships with our customers.
As a Salesforce Marketing Cloud Architect, you will be responsible for developing end-to-end innovative solutions for complex technical and digital marketing requirements. You will own and be responsible for the solutioning, development, and documentation of SFMC implementations throughout the project life cycle.
Note : Clients have increasingly returned to their physical locations post COVID. The expectation is that Kenway Consultants will need to live / work in the Chicagoland area.
Core Traits We Are Seeking :
- Entrepreneurship : Passion to fuel growth by helping clients, peers, the organization, and yourself with a continuous hunger to learn.
- Tenacity : Ability to drive through ambiguity.
- Executive Presence : Clear, concise, and articulate when using written and verbal channels.
- Communication : Adept at communicating quickly and effectively, whether the message is good or bad.
- Aptitude : You climb steep learning curves quickly.
- Integrity : Comfortable doing what is right for the project, even when doing so may not be the most favorable path forward.
- Growth Mindset : Proactively develop core skills independently and with the help of others.
Key Responsibilities
Qualifications, Skills & Credentials
What We Offer Our Employees
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