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Practice Manager - Lake Area Animal Clinic

Practice Manager - Lake Area Animal Clinic

AmeriVet Veterinary PartnersBuchanan Dam, TX, US
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Veterinary Practice Manager

Key Responsibilities :

  • Supervise and lead all practice staff, including veterinary technicians, receptionists, and support staff.
  • Responsible for staff recruitment, record-keeping, onboarding, training, and performance management.
  • Develop and optimize staff schedules that align with patient needs to ensure adequate coverage and remain within labor cost budgets.
  • Foster a positive, collaborative work environment where everyone feels valued, supported, and empowered to do their best.
  • Acts as a champion for new initiatives by motivating the team to achieve desired goals.

Financial Management :

  • Oversee the practice's financial operations, including budgeting, billing, and expense management by regularly reviewing reports and developing action plans accordingly.
  • Collaborate with key partners to set financial goals and ensure they're achieved.
  • Ensure accurate and timely billing and payments and monitor accounts receivables and collection processes.
  • Client Relations :

  • Lead and coach the team to build meaningful connections with clients by providing exceptional customer service that exceeds their expectations.
  • Monitor client reviews to address inquiries and feedback promptly and professionally.
  • Utilize tools and quality controls to maintain a high standard of patient care and client communication.
  • Operations Management :

  • Ensure the smooth operation of daily activities, including inventory management, scheduling, office supplies, and equipment maintenance.
  • Implement and refine practice policies and procedures to improve efficiency and effectiveness.
  • Marketing, Business Development, and Community Relations :

  • Execute marketing strategies to attract new clients and retain current ones.
  • Oversee social media, website content, and other marketing materials.
  • Expand the hospital's presence in the community through events, promotions, and outreach programs.
  • Compliance & Regulatory Adherence :

  • Ensure compliance with all relevant veterinary regulatory agencies and health, safety, and labor laws are followed daily in practice.
  • Oversee the practice's record-keeping and client / patient databases to ensure accuracy and confidentiality.
  • Ensure the practice complies with OSHA requirements related to workplace safety, including the handling of hazardous materials and proper waste disposal.
  • Maintain up-to-date knowledge of industry regulations and trends and implement necessary changes in practice procedures.
  • Technology & Software Management :

  • Train staff to effectively utilize practice technology and partner with the IT support team to triage and address needs within the practice.
  • Qualifications :

  • Minimum of 3-5 years of experience in a managerial role, preferably in a veterinary practice or healthcare setting.
  • CVPM, CVBL and / or a bachelor's degree in healthcare administration or other relevant areas are preferred but not required.
  • Demonstrated experience in P&L management and financial analysis is preferred.
  • Working Conditions :

  • Full-time position with the possibility of evening and / or weekend hours based on the client and patient needs of the practice.
  • Must be able to work in a fast-paced, dynamic environment.
  • Occasional lifting and physical tasks may be required.
  • At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

    Here's what you can expect when you join our team :

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
  • Generous paid time off and holidays, because your personal time matters.
  • A supportive, collaborative environment where everyone feels a sense of belonging.
  • Please note : Any Benefits listed above apply to full-time employees.

    At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

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    Practice Manager • Buchanan Dam, TX, US

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