Assoc. Director of Workstation Architecture & Engineering- Morrisville, NC (Hybrid)

Assoc. Director of Workstation Architecture & Engineering- Morrisville, NC (Hybrid)

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job Responsibilities

Job Description : Associate Director, Workstation Engineering & Architecture

Location : Morrisville, NC (Hybrid)

Reports To : Executive Director Technology Solutions - End-User Services

Department : Technology Solutions

Position Summary

The Director of Workstation Engineering & Architecture will lead the global strategy, architecture, and delivery of end-user computing platforms across a 30,000-employee Contract Research Organization (CRO). Operating in a regulated life sciences / biopharma environment, this role is accountable for ensuring secure, compliant, and reliable workstation solutions that enable scientists, clinical researchers, and corporate teams to deliver on critical drug development and clinical trial outcomes.

The successful candidate combines deep technical expertise in workstation platforms with proven leadership in large, complex, and regulated environments. They will champion innovation while ensuring compliance with global regulatory requirements (e.g., GxP , FDA 21 CFR Part 11, HIPAA, EMA, GDPR).

Key Responsibilities

Strategy & Architecture

Define and evolve the global workstation architecture roadmap across Windows, macOS, and VDI / DaaS solutions.

Ensure workstation environments align with regulatory, security, and business requirements unique to the CRO and biopharma industry.

Establish or implement enterprise standards for device lifecycle management, endpoint security, compliance, and user experience.

Engineering & Operations

Lead global teams of engineers to design, build, and optimize workstation platforms.

Oversee endpoint management solutions (Intune, JAMF, Tanium, etc.), automated provisioning, workstation software deployment, and global patching operations.

Drive consistency across labs, clinical operations, and corporate environments.

Oversee the develop ment , facilitat ion , and maintena nce of product support materials including run books, technical diagrams, and knowledge bases.

Security, Compliance & Quality

Partner with Quality and Regulatory functions to ensure workstations support GxP -compliant processes, validated systems, and audit readiness.

Partner with CISO and Data Privacy functions to i mplement strong data protection, encryption, and identity / access controls on workstations to safeguard patient, trial, and proprietary data.

Embed compliance frameworks (21 CFR Part 11, HIPAA, GDPR , ZeroTrust ) into workstation design and operations.

Innovation & Employee Experience

Advance digital workplace initiatives such as zero-touch provisioning, secure remote work, virtual desktops, and AI-driven support.

Leverage analytics , automation , and AI to improve reliability, performance, and employee satisfaction.

Enable seamless global collaboration across researchers, clinicians, and corporate teams.

Leadership & Collaboration

Manage a distributed global team of workstation engineers and architects.

Partner with IT, Security, Clinical, and lab leadership to ensure workstation capabilities support business-critical research and trial execution.

Act as a trusted advisor to senior leadership on digital workplace strategy in a regulated environment.

Financial & Vendor Management

Contribute to the development and management of the workstation engineering budget, driving cost optimization without compromising compliance or performance.

Manage strategic vendor relationships and evaluate enterprise solutions that align with CRO and biopharma industry needs.

Qualifications

Education : Bachelor's degree in Computer Science , Information Technology, or related field required

Experience :

12+ years in IT with at least 5 years leading global workstation or digital workplace functions.

Proven success in scaling workstation platforms for 20,000+ employees in regulated industries (life sciences, biopharma, healthcare).

Expertise with modern endpoint management solutions (Microsoft Intune, JAMF).

Experience with compliance-driven environments ( GxP , HIPAA, GDPR, 21 CFR Part 11).

Demonstrated ability to lead modernization initiatives such as cloud integration, VDI / DaaS, and secure digital workplace adoption.

Skills & Competencies :

Strong knowledge of ITIL, security best practices, and regulatory compliance.

Expert level knowledge of Microsoft Intune

Strong knowledge of other Microsoft management platforms supporting workstations ( AD, Entra, Azure, Defender, M365 , etc ) .

Exceptional leadership and collaboration skills across global, cross-functional teams.

Ability to communicate complex technical and compliance strategies to executive and non-technical stakeholders.

Strong understan ding of Zero Trust security principles .

Strategic thinker with proven execution capability in highly regulated industries.

Success Measures

Reliable, secure, and compliant global workstation environment supporting research, trials, and corporate functions.

High employee satisfaction and productivity in digital workplace experience.

Consistent audit readiness and compliance with global regulations.

Successful deployment of modernization initiatives that enhance efficiency and c ollaboration.

Cost-effective and scalable global works

AtSyneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position include Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions / bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

The annual base salary for this position ranges from $97,300 to $170,300. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.

Disclaimer :

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and / or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills / experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions / bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range :

$114,000.00 - $210,900.00

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http : / / www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and / or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills / experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.