Talent.com
Customer Support Technician
Customer Support TechnicianCD Newco LLC d/b/a Curve Dental • Provo, Utah, United States, 84606
Customer Support Technician

Customer Support Technician

CD Newco LLC d / b / a Curve Dental • Provo, Utah, United States, 84606
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

About Flex Dental :

Flex is an innovative and quickly growing software company that focuses on providing a great product and exceptional support and service. Flex's Software works directly with Dental Companies located in the United States.

This position has set hours, Monday - Friday, paid holidays, and full benefits. This position will require multi-tasking, cross department communication, and focuses on efficient and quick speed-to-resolution service.

Learn more at : https : / / flex.dental

Job Overview :

  • Product specialist for our applications for dental offices. (Tier 1)
  • Providing support via chat, email, talk, remote session(s) (multi tasking required)

Day to Day Operations :

  • Omni-Channel Support (Chat, Phone, and Email)
  • Internal collaboration with support, training, and billing departments
  • External collaboration with client's IT services / third parties
  • Engaging with clients as a product specialist for all needs (questions, troubleshooting, updates, etc.)
  • Individual and Team-Based Problem Solving
  • Working with Tier 2 / Escalation Support Representative
  • Connecting to clients via remote software

    • Required Experience :

  • Ability to work collaboratively with all team members, including : support, trainers, developers, managers, and administrators.
  • Ability to multi-task efficiently (providing multi-channel support simultaneously)
  • Critical thinking / Troubleshooting
  • Self Manage Workload (Prioritization, Time Management)
  • Ability to be self-directed, prioritize tasks, and organize overall workload.
  • Ability to work effectively in a fast-paced environment
  • Provide accurate and quick support

    • Preferred Experience :

  • Technical Support Background (2 years of customer service experience preferred)
  • Understanding of Windows Operating System(s)
  • Previous High Pace Work Experience
  • Experience with Multi-Channel Support

    • PI00abfd002065-30511-38681228

    serp_jobs.job_alerts.create_a_job

    Support Technician • Provo, Utah, United States, 84606

    Job_description.internal_linking.related_jobs
    Customer Support Specialist - Tier I

    Customer Support Specialist - Tier I

    Canopy • South Jordan, UT, US
    serp_jobs.job_card.full_time
    Customer Support Specialist - Tier I.Customer Support Specialist - Tier 1 Canopy, South Jordan, Utah.Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Customer Support Specialist

    Technical Customer Support Specialist

    SalesRabbit, Inc • Lehi, UT, US
    serp_jobs.job_card.full_time
    Hybrid / In Office in Lehi, Utah.SalesRabbit is growing, and we're looking to hire a talented Technical Customer Support Specialist to join our team. You'll be the go-to problem solver for our clients...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Support Technician

    Associate Support Technician

    VirtualVocations • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for an Associate Support Technician to provide technical support for internal users.Key Responsibilities Install, configure, maintain, and troubleshoot device and application...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocations • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Specialist - Daylight.Key Responsibilities : Serve as the primary point of contact for customer inquiries, troubleshooting, and technical support relate...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Support Representative

    Technical Support Representative

    VirtualVocations • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Representative to assist partners with technical inquiries and product support. Key Responsibilities Resolve customer inquiries across various channels...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Lead

    Customer Support Lead

    VirtualVocations • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Lead to enhance customer experience through support team efforts.Key Responsibilities Mentor and coach support agents to ensure efficient handling of c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT Support Technician

    IT Support Technician

    VirtualVocations • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Support Technician to join their Operations team.Key Responsibilities Receive, triage, and analyze IT service requests and incidents, providing onsite and remote su...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support I

    Customer Support I

    Lendio • Lehi, UT, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Manage all customer complaints from any inbound source (phone, e-mail, text, chat).Log all complaints for future reporting and improvements.Work with multiple intern...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Specialist II

    Customer Support Specialist II

    Mosaic Health • Salt Lake City, UT, US
    serp_jobs.job_card.full_time
    Customer Support Specialist II.Apree Health is hiring full-time Customer Support Specialists to join our Customer Support team in our Sandy, UT office. We are looking for motivated individuals with ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Support Specialist

    Sales Support Specialist

    HEICO • Provo, UT, US
    serp_jobs.job_card.full_time
    The Sales Support Specialist is driven by customer satisfaction.They are crucial in assisting multiple departments in executing proposals for the shipment of customer requirements through accurate ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate Software Support Technician

    Associate Software Support Technician

    VirtualVocations • Provo, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for an Associate Software Support Technician to provide technical and engineering support to customers and internal teams. Key Responsibilities Respond to incoming customer ti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Support Analyst

    Customer Support Analyst

    VirtualVocations • Provo, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Analyst (Finance).Key Responsibilities Respond to customer queries via phone or email and manage client issues using a ticketing system Troubleshoot a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Associate

    Customer Support Associate

    VirtualVocations • Provo, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via email and phone Work cross-functionally to resolve customer ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Executive Support Technician

    Executive Support Technician

    VirtualVocations • Provo, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for an Executive Support Tier 3 Technician.Key Responsibilities Provide high-level IT support to executives, addressing complex technical issues across various systems Act a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Customer Support Specialist

    Senior Customer Support Specialist

    VirtualVocations • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Customer Support Specialist to join their team.Key Responsibilities Serve as the primary contact for customer inquiries via email, live chat, and phone Assist c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Electronic Services-Customer support specialist-Full Time

    Electronic Services-Customer support specialist-Full Time

    Cbutah • Pleasant Grove, UT, US
    serp_jobs.job_card.full_time
    Electronic Services-Customer support specialist-Full Time.Job Opening – Electronic Services Department.Located upstairs at the Pleasant Grove Office). Full Time – Customer Support Specialist.Monday ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Support Specialist

    Support Specialist

    VirtualVocations • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for a Support Specialist II to provide technical support and guidance to Administrators and Exam Takers. Key Responsibilities Deliver customer support through phone, chat, and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Representative

    Customer Support Representative

    VirtualVocations • Provo, Utah, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Representative to enhance customer experiences and provide effective support. Key Responsibilities Deliver high-quality customer support via phone, emai...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted