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Associate Specialist IT Asset Recovery and Facilities Support (Austin)

Associate Specialist IT Asset Recovery and Facilities Support (Austin)

MAXIMUSAustin, TX, United States
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General information

Job Posting Title

Associate Specialist IT Asset Recovery and Facilities Support

Date

Thursday, September 18, 2025

City

Austin

State

TX

Country

United States

Working time

Full-time

Description & Requirements

Maximus is excited to announce an opening on our Texas Health Enrollment Broker project for a dynamic Associate Specialist IT Asset Recovery and Facilities Support. This is a unique opportunity to play a vital role in supporting both our onsite and remote teams as we continue our mission of serving communities across Texas.

In this hands-on role, youll take charge of managing our IT equipment inventory, performing diagnostics, organizing onsite assets, and even heading into the field to recover computer equipmentwith mileage reimbursement included. Youll also support light facilities tasks such as stocking common areas and handling all mailroom operations at our onsite location.

This is a full time, regular employment opportunity with an onsite working arrangement. Currently this team is scheduled to work onsite Monday, Wednesday, and Friday. Tuesday and Thursday is reserved for working in the field to recover company IT equipment.

Were looking for someone who thrives in a fast-paced environment and has experience in office management or mailroom operations. If you're organized, proactive, and ready to make an impact, wed love to hear from you!

Why Join Maximus?

  • ???? Competitive Compensation - Quarterly bonuses based on performance included!
  • ????? Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
  • ???? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
  • ???? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
  • ???? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
  • ???? Tuition Reimbursement - Invest in your ongoing education and development.
  • ???? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

Essential Duties and Responsibilities :

  • Identify operational areas of need and develop mechanisms to meet those needs.
  • Liaise with building management on all facilities, HVAC, plumbing, electrical, maintenance and parking related issues to ensure appropriate follow-up to employee requests.
  • Assist with internal moves, office space adjustments, and new hire seating.
  • Facilitate office build out projects.
  • Ensure and oversee the appropriate response to all emergencies and crisis situations.
  • Research issues, recommend preventative measures and participate in the development of changes.
  • Responsible for equipment and material inventory and storage, to include furniture, technical equipment, and office supplies.
  • Oversee the ordering and usage of administrative supplies. Work with supply vendors to ensure supplies are delivered timely.
  • Ensure employee common areas, including copy rooms and break areas are fully stocked and organized.
  • Please note- while listed above as Essential Duties and Responsibilities, this position does not include the following as primary responsibilities and might only apply in situations where you are asked to cover for another team member :
  • Identify operational areas of need and develop mechanisms to meet those needs
  • Liaise with building management on all facilities, HVAC, plumbing, electrical, maintenance and parking related issues to ensure appropriate follow-up to employee requests.
  • Facilitate office build out projects.
  • Ensure and oversee the appropriate response to all emergencies and crisis situations.

    • Essential Duties and Responsibilities

  • Retrieving IT computer equipment and materials from former Maximus employees.
  • Monitor and track the status of equipment returns from former employees in the designated repository.
  • Responsible for equipment and material inventory and storage, to include furniture, technical equipment, and office supplies.
  • Oversee the ordering and usage of administrative supplies. Work with supply vendors to ensure supplies are delivered timely.
  • Ensure employee common areas, including copy rooms and break areas are fully stocked and organized.

    • Additional Duties and Responsibilities :

  • Generate, print, and ship FedEx Equipment Demand letters
  • Open incoming Business Reply Mail from post office box and deliver to SSU Austin facility
  • Process outgoing mail from SSU and place in lobby mailbox Austin facility
  • Check Maximus mailbox for incoming mail Austin facility
  • Scan incoming mail received and email to appropriate departments Austin facility
  • Process outgoing and FedEx packages before 12 : 00 noon Austin facility
  • Pickup UPS and FedEx packages from the front desk or table Austin facility
  • Archive, track and log offsite documents at Iron Mountain Storage facility
  • Clean and recycle headsets to be recycled for CSR and other staff Austin facility
  • Provide boxing materials (provided by Maximus) as necessary to former employees for boxing of equipment.
  • Process requests for QR bar codes for the return of equipment
  • Receive equipment returned onsite and document in appropriate data repository Austin facility
  • Receive inventory, process and / or distribute incoming / outgoing shipments
  • Process returned equipment from remote users which involves, but is not limited to, unpacking boxes, breaking down boxes, scanning inventory into the system of record, executing diagnostics on the returned equipment, staging usable equipment back into surplus stock.
  • Maintain PC / accessory stock to established min / max levels on an ongoing basis.
  • Organize and maintain asset area, including inventory of all equipment and accessories (new equipment, intake, and surplus areas as defined).
  • Conduct quarterly audits to ensure accuracy of asset data and reporting.
  • Coordinate and load assets into asset tracking tool(s).
  • Drive to retrieve equipment 2 days a week on Tues and Thurs, between the hours of 8am-3pm
  • Wear Maximus-provided apparel when retrieving equipment on Tues and Thurs
  • Communicate with former employees to confirm availability of scheduled pickup
  • Maintain a pickup schedule in SharePoint
  • Maintain communication with direct supervisor during scheduled equipment pickups
  • Inform all necessary stakeholders of successful equipment returns.
  • Interact with all individuals professionally
  • Work onsite at the Austin facility Monday, Wednesday, and Friday
  • Order supplies such as boxes, wrap, tape and asset tags
  • Performs other duties as may be assigned by management

    • Minimum Requirements

  • Bachelor's degree or equivalent experience.
  • 0-2 years relevant professional experience.

    • Minimum Requirements

  • High school diploma, GED, or equivalent required.
  • 1-2 years relevant professional experience.

    • Additional Requirements :

  • Preferred experience working in a mailroom environment and handling mailroom responsibilities.
  • Ability to work with the following tools / software : Lansweeper, Outlook, Word, Excel, Coupa and Cherwell
  • Excellent driving record required.
  • Must have availability to come as early as 7 : 30 AM Central
  • Valid Texas drivers license required.
  • Must have an up-to-date clean driving record.
  • Mileage reimbursement for driving duties.
  • Ability to navigate maps or utilize GPS and comprehend and follow instructions.
  • Ability to work outside in various climates and weather conditions, except for severe inclement weather.
  • Ability to exercise good judgment in working with former employees.
  • Must pass a criminal background check, drug screening and motor vehicle records check.
  • Good verbal communication and customer skills required.
  • Minimum of 6 months experience in commercial driving and / or delivery service line of work required.
  • Previous inventory tracking experience or previous experience in the IT field preferred.
  • Must be able to drive a vehicle for extended periods of time.
  • Must be able to travel by car throughout designated area with ease
  • Ability to lift 50 lbs. to load and unload equipment, climb stairs, and use hand truck dolly as necessary.
  • Must live in Austin, Texas or surrounding cities (within 30 miles of facility located at 3501 Ed Bluestein Blvd., Austin, Tx 78721)
  • Provide courier services using own personal vehicle to retrieve company IT equipment from former employees and return Austin facility
  • Strict attention to detail
  • Work comfortably in a fast-paced, deadline-oriented work environment
  • Ability to successfully execute many complex tasks simultaneously.
  • Ability to work as a team member, as well as independently.

    • Must be able

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