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Sales Administrator

Sales Administrator

Academy FenceAtlanta, GA, US
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About the Role : We are looking for a warm, detail-oriented, and organized Sales Administrator to be the front-line face of the company of Academy Fence. This role is central to ensuring smooth communication between our customers and operations team. No fence experience required – just bring your positive energy and eagerness to learn.

About Academy Fence : Academy Fence is one of Georgia's premier fence builders, serving both the retail homeowners and production home builders with top-notch service and superior quality.

Role Summary :

Position title : Sales Administrator

Location : Winder, GA

Reports to : President (Zach Lewallen)

Start date : October 1, 2025 (or later)

Position type : Full time

Pay

$60k salary + $5-10k bonus

Benefits : Health insurance, PTO (3 weeks + holidays)

Key Responsibilities :

Professionally and warmly speak with and schedule our customers

  • Answercustomer calls with a warm and professional demeanor
  • Manage incoming customer inquiries, screen leads, and gather project details
  • Provide finalized quotes, collect contract signatures, and collect down payments
  • Keep customers updated on estimates, proposals, and project timelines
  • Provide exceptional customer service that reflects our values

Support sales and operations teams

  • Move leads efficiently through the sales process by scheduling estimate appointments and working with our operations team to schedule job activity, flagging issues as needed
  • Maintain accurate records of quotes, job details, crew schedules, and project status to support reporting and sales tracking through our CRM
  • Prepare, verify, and distribute job packets and information to operations and field crews
  • Complete and submit 811 utility locate requests to ensure safe excavation before job start
  • Coordinate between sales, customers, and operations to keep projects on track
  • Qualifications :

    Warm and engaging personality | "People person"

  • You'll be the first impression customers have of our company. Your naturally positive, friendly energy sets the tone for everything we do.
  • Detail-oriented | "Gets it right"

  • This role involves managing contracts, payments, and job details. Accuracy matters, and you take pride in getting things right the first time.
  • Highly organized | "On top of it"

  • You're managing multiple leads, appointments, and follow-ups simultaneously. You naturally keep things organized and nothing falls through the cracks.
  • Tech-savvy | "Eager to learn new systems"

  • We're implementing new CRM and sales tracking software. You're comfortable with technology and excited to adopt new tools that make us more efficient.
  • Skills and Qualifications :

  • Strong communicator with a confident, professional, and warm demeanor
  • Comfortable learning and using digital tools (Microsoft Excel, Google calendar, CRM systems, Trello, etc.)
  • Ability to manage payments and handle financial transactions with accuracy
  • Desire to interface internally and externally, communicating with both customer and other team members at Academy Fence
  • High school diploma required; college degree a plus but not required
  • Our values : Make it right

    We strive to ensure every job is done correctly, even if it requires a second effort.

    Integrity : We do what we say we are going to do, when we say we are going to do.

    All hands-on deck : Everyone in the company, from yard manager to CEO, works hard. No job is too small or too big for anyone.

    Apply : Please submit a resume and answers to the following questions via email to Owen :

    Owen@southstoneholdings.com

    Zach@AcademyFenceBrokers.com

    Questions (2 sentences or less per question)

  • Why are you interested in this role?
  • What's one area in your life where you're well organized?
  • What is a time when you provided exceptional customer service?
  • What's your ideal start date?
  • What is your favorite soda?
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