Administrative Associate / Medical Assistant

Administrative Associate / Medical Assistant

Position Type : Regular

Hiring Range : $28.03 - $30.82 per hour; Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency : Hourly

Position Purpose : The Administrative Associate / Medical Assistant is a member of the Student Health, Counseling and Well-Being team and largely supports Student Medical Services (SMS) and Counseling and Psychological Services (CAPS). Together this team practices in the unique environment of college health and directly contributes to student success by delivering integrated physical and mental health care to SCU students. The administrative team of three staff provides the highest quality of administrative work while supporting the vision of the University to make student learning a central goal of the Center.

This position is a ten-month full-time position from August 16 to June 15. In addition to general administrative duties, this position provides back up coverage as a Medical Assistant, as needed.

Essential Duties and Responsibilities :

• Coordinate the Center's Electronic Medical Records (EMR) System, Point and Click (PnC)
• Monitor clinic schedule via the EMR in order to ensure clinic flow and prepare the schedule for the following day.
• Administer a daily high-volume of complex scheduling functions for SMS and CAPS practitioners.
• Greet students, staff, faculty and visitors and assist students with EMR check in procedures.
• Answer phones and record phone messages for staff including name and phone numbers.
• Respond to requests for information and make referrals as appropriate.
• Conduct first-line assessments of emergent, urgent situations.
• Review protocols and referral resources to ensure materials are current and accessible.
• Provide referral support as requested by Student Medical Services.
• Assist with immunization policy implementation and document review.
• Take an active role in helping professional staff to enact the Policies and Procedures of Student Health, Counseling and Well-Being.
• Assist leadership, managers and medical providers with administrative projects while working with limited direction and supervision.
• Maintain all office forms.
• Open and close the office at the beginning and end of every day.
• Assist with the administering of and collecting of Release of Confidential Records.
• Help plan and organize all staff events, i.e., meetings, retreats, events.
• Record and distribute minutes from departmental staff meetings.
• Sort and distribute mail.
• Reserve Student Health, Counseling and Well-Being conference room for staff and departmental guests.
• Review files for current Medical Histories and local addresses.
• Coordinate prescription deliveries from Savco Pharmacy.
• Maintain a "Front Office Procedures" Manual.
• Create work orders for Student Health, Counseling and Well-Being facility needs.
• Maintain confidentiality of all patient and center information at all times.

Direct Patient Care while Backfilling as a Medical Assistant (Clinical Area) :

Budgetary Duties :

Departmental Development :

In consultation with the administrative team, one staff member will take lead to provide administrative support to the Associate Vice Provost for Student Health, Counseling, and Well-Being (AVP) :