Office Manager

Office Manager

PuroClean, a leader in emergency property restoration services, helps families and small businesses overcome damages caused by water, fire, mold, and biohazard. We operate with a 'servant-based leadership' mindset and seek to create a working environment where team members can grow professionally and spiritually through serving our customers, communities, and each other.

Job Description

With a 'One Team' mentality, manage the office to perform all accounting and administrative activities. Ensure job files are up to date. Assist the field techs with customer communication and supplies. Follow our accounting procedures, and recommend improvements to increase efficiency. Interact with our referral sources (general contractors, insurance entities, property managers, tradespeople and professionals). Prepare, send and follow up on invoices. Take phone and email enquiries, take the messages and deliver them promptly. Maintain a clean & efficient office. Lead by example.

Responsibilities

• Scan & file documents
• Create photo albums and inventories
• Prepare the daily jobs list
• Accept & update job assignments and requests for service
• Maintain the Jobs spreadsheet and A / R
• Invoice and accept payments
• Complete the bi-weekly payroll (outsourced)
• Complete monthly bank rec & credit card batching
• Update our Key Performance Indicators spreadsheet
• Interface with our techs in the field, our accountant, our trades partners and our vendors
• Pursue personal development and PuroClean-specific skills

Skills, Abilities and Qualifications

A focus on personal development, team building and relationship skills is essential. Attention to detail, an aptitude for multitasking and being comfortable with record keeping. Excellent written and verbal communication skills. 3 years of customer service experience in an office setting; construction experience is a plus. Experience and aptitude with MS Office and QuickBooks. Desire to learn industry-specific computer programs.

Perks

Compensation : $20.00 per hour