Service Coordinator

Job Description

Job Description

POSITION SUMMARY :

The Service Coordinator is the contact point for all services provided by Reach For Your Potential. Parents, other providers, guardians, members, and staff rely on the Service Coordinator for answers to their questions relating to the lives of the member. Service Coordinators maintain close contact with vocational providers, guardians, and case managers. There is a great deal of responsibility held in this position, as the Service Coordinator also supervises the staff working with the members.

ESSENTIAL JOB FUNCTIONS :

• Responsibilities with staff (Facilitators and Direct Care) :

Assist in hiring and promotion

Assist the Financial Department with member finances and any time sheet issues for staff.

Coordinate individual service planning for each member and ensure that individual service plans are reviewed semi-annually.

Transport members as needed as well as assist in coordinating transportation for member activities.

Attend weekly professional staff meetings and Service Coordinator meetings.

JOB REQUIREMENTS :

EDUCATION / EXPERIENCE :

Bachelor’s Degree from an accredited college or university in the social or behavioral sciences, and one year of post-degree experience in the delivery, planning, coordination, or administration of human services, or

High school degree (or its equivalent) and three years of post-degree experience in the delivery, planning, coordination, or administration of human services or

A combination of required education or experience which totals five years. At least one year must be experience as outlined above.

SKILLS :

Must be able to read, write, and communicate effectively with members and staff. Patience in working with disabled adults in necessary. Needs to have a caring attitude and be supportive and encouraging to members. A driving record that qualifies you to drive agency vehicles is required; sufficient automobile insurance to qualify you to transport members in your personal vehicle is preferred.

COVID-19 PRECAUTIONS :

All RFYP staff are required to follow the current masking procedures and use all required PPE as defined by RFYP Administration. All staff need to follow disinfecting procedures and hand washing policies. Staff need to be aware of how COVID-19 spreads, risk factors, and prevention actions. If staff show any signs of COVID-19 symptoms, they are to contact their supervisor or HR immediately.

SUPERVISORY RESPONSIBILITIES :

Supervise Residential Facilitators, Job Coaches, Direct Care Staff, volunteers, and interns.

EQUIPMENT TO BE USED :

Must be able to operate computer and other office machines such as fax, calculator, telephone, etc.

TYPICAL PHYSICAL DEMANDS :

Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone and other office equipment.

WORKING CONDITIONS :

Participates in weekend shift rotation and Service Coordinator on call rotation. Occasionally called upon to work overtime or odd schedules. Typically works in an office setting, although may be called upon to work direct care at a residential location.