Customer Success Coordinator
VirtualVocationsCedar Rapids, Iowa, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Success Coordinator.
Key Responsibilities
Support new client implementations and provide post-implementation support
Provide customer support via email and phone, acting as a knowledge expert for the platform
Manage customer interactions using Salesforce.com and ChurnZero, and host training sessions for customers
Required Qualifications
1-2 years of professional experience in customer service, client relations, or account management
Ability to work independently and in a team environment
Experience managing both long-term projects and short-term tasks
Detail-oriented with a high level of urgency in resolving customer issues
Familiarity with Google Workspace; experience with Salesforce.com and ChurnZero is a plus
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Customer Coordinator • Cedar Rapids, Iowa, United States
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