Director, HR Operations & Labor Relations Americas

HR Leadership Role

The HR team strives to champion and advance an extraordinary experience for all associates to thrive and deliver. This leadership role, having regional scope, over multiple teams consisting of operations and functional areas, consults with senior leadership in setting strategy for area(s) of responsibility and creates plans of execution. Primary direct reports are people leaders, may have functional or specialist individual contributors reporting directly as well.

Responsibilities include, but are not limited to :

• Oversee the operations of the regional HR team, ensuring timely and accurate delivery of HR services.
• Build and maintain strong relationships with key stakeholders, senior executives and HR business partners to align services and ensure customer satisfaction
• Drive culture of continuous improvement to enhance service delivery effectiveness through process optimization, automation, and leveraging emerging HR technologies
• Lead organizational change related to HR processes, systems, and service delivery models
• Oversee development and engagement of the HR team, through the talent lifecycle acquisition, performance management, training, and succession planning.
• Oversee partnership with work counsels / unions to foster positive relations and local practices
• Effectively manage budget and resources

Professional Qualifications :

Leadership Qualifications :

Education :