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Guest Services Representative

Guest Services Representative

Comfort Inn & Suites, SidneySidney, NE, US
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Job Description

Job Description

Are you passionate about providing exceptional customer service? Comfort Inn & Suites in Sidney, NE, US is seeking a Guest Services Representative to join our team. At our hotel, we pride ourselves on creating a welcoming and comfortable environment for our guests. As a Guest Services Representative, you will be responsible for ensuring that every guest has a memorable and enjoyable stay. Your role will involve assisting guests with check-in / check-out, answering inquiries, and ensuring their needs are met promptly and efficiently. If you have a friendly demeanor, excellent communication skills, and a passion for hospitality, we invite you to be part of our team at Comfort Inn & Suites, Sidney.

Compensation : $13.75 hourly

Responsibilities :

  • Welcome guests in a friendly and professional manner to create a positive first impression.
  • Respond promptly and courteously to guest inquiries, requests, and complaints to ensure exceptional service.
  • Process guest check-ins and check-outs efficiently and accurately to maintain smooth operations.
  • Assist guests with information about hotel amenities, local attractions, and directions to enhance their stay experience.
  • Maintain cleanliness and organization at the front desk area to uphold the hotel's standards of presentation.

Qualifications :

  • Experience in customer service or hospitality industry.
  • Strong communication skills, both verbal and written.
  • Ability to work nights and weekends.
  • Flexibility in schedule.
  • US work authorization.

    • About Company

    Welcoming hotel in Sidney

    Comfort Inn & Suites® is conveniently located off of Interstate 80 in Sidney near the Sidney Municipal Airport. You’ll be part of a friendly and supportive team that values great service and positive energy. We offer :

  • Flexible time off to fit your lifestyle
  • Amazing hotel discounts at hundreds of locations
  • A fun, welcoming environment
  • Opportunities to learn and grow

    • Join us and be part of a place where you’re appreciated and your smile makes a difference every day!

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    Guest Service Representative • Sidney, NE, US

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