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Operations Coordinator

Operations Coordinator

Heroes Minds ABA CenterTomball, TX, US
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Job Description

Job Description

Benefits :

  • Paid time off
  • Training & development

Join Heroes Minds ABA as the vital link between our clinical team and our daily operations!

We are seeking a highly organized and experienced Registered Behavior Technician (RBT) to take on a crucial Administrative Assistant role. This unique dual position is perfect for an RBT who excels at both providing direct, high-quality ABA therapy and ensuring the smooth, efficient operation of our center.

What You'll Do :

  • Clinical Service (Reduced Caseload) : Provide 1 : 1 direct ABA therapy following evidence-based protocols to children with Autism, maintaining adherence to the RBT Ethical Code.
  • Operational Hub : Serve as the center's first point of contactthe face of Heroes Minds for all families, staff, and inquiries.
  • Scheduling & Coordination : Be the master scheduler, responsible for all client and RBT calendars, processing intake information, managing cancellations, and coordinating emergency staff coverage (including subbing when necessary).
  • Team Support & Training : Act as a lead trainer and mentor for new RBTs, support BCBAs with clinical documentation and session note audits, and assist with new staff orientation.
  • Administrative Excellence : Manage front-desk duties, handle all staff and client scheduling in the EMR, run daily reports, and provide outstanding customer service to families and team members.
  • Qualifications We're Looking For :

  • Required RBT Certification and a strong commitment to ethical practice.
  • Minimum 2 years of ABA experience or previous work in a healthcare / clinical setting.
  • Exceptional organizational, communication (written and oral), and problem-solving skills.
  • Proficiency in Microsoft Office 365 (especially Outlook, Excel, and Teams).
  • This role is ideal for a dedicated RBT ready to step up and impact the entire clinic's success by ensuring reliable service delivery and an organized, supportive environment.

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    Operation Coordinator • Tomball, TX, US

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