Digital Operations Coordinator

The Digital Operations Coordinator plays a vital role in supporting operational efficiency by managing digital tools, streamlining workflows, and improving business processes. This role focuses on ensuring day-to-day operations run smoothly through effective use of technology and digital systems. The ideal candidate combines strong organizational skills with technical know-how, creative problem-solving, and a proactive approach to improving how teams work.

Essential Job Duties and Responsibilities

The primary job duties and responsibilities of this position include but are not limited to :

Operational Systems & Process Support

• Maintain and support Microsoft 365 tools (SharePoint, Teams, OneDrive, Excel) used by operations and content teams
• Manage file structures, user permissions, and digital documentation workflows
• Assist in the upkeep of content hubs, shared drives, and other operational platforms
• Coordinate periodic updates and cleanup of reference content sources

Workflow Optimization & Implementation

Content & Communication Support

Training & Documentation

Project Coordination

Minimum Qualifications

Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be considered for this position.

Essential Physical Job Functions (with or without accommodation)

Americans with Disabilities Act (ADA)

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact teamresource@pappasrestaurants.com for assistance completing any forms or to participate in the application process.

Pappas Restaurants is an Equal Opportunity Employer.