Concierge - Encore

Job Description

Job Description

Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.

If you are passionate about helping others and knowledgeable of multifamily residential real estate, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled property management talent who strive to lead community operations. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

Where will this role work?

This role will serve our luxury Encore apartments (123 units) in downtown Minneapolis, Mill District!

Core Business hours :

This is a full-time position. The schedule for this position will be Sunday - Thursday (Sun 10 am - 4 pm; Mon - Thur 10 am - 7 pm).

ESSENTIAL FUNCTIONS

• Ensure customer needs are met; provide directions, suggestions for restaurants, post on active building local
• events occurring.
• Assist with welcome packet creation / move-in gift tailored to site marketing and branding.
• Lead resident event coordination, planning and execution.
• Patrol and manage property esthetics both interior and exterior.
• Attend networking relevant function opportunities.
• Survey current residents and prospects for desired services
• Assist with resident retention program development.
• Promote active resident engagement within the assigned community.
• Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants,
• outside agencies or vendors and organizations.
• Works on the last day and first day of each month until responsibilities completed; some overtime may be
• required.
• Assists with leasing duties by making appointments, showing apartments, screening applicants, and application
• process.
• Other tasks & duties as assigned based on business needs.

REQUIRED SKILLS AND EXPERIENCE

WORK ENVIRONMENT

PHYSICAL REQUIREMENTS

ADDITIONAL SCREENING REQUIREMENTS

Benefits :

Pay Range : $18-22 / hour + commission / bonus eligibility. Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package to full-time employees which may include :

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com.