Customer Service Representative
Apex SystemsSalt Lake City, UT, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMinimum 1 year of customer service experience, including problem-solving At least 1 year of experience in an office setting using a telephone and computer High School Diploma or GED Authorization to work in the United States Availability to work 40 hours per week within site operating hours Familiarity with Windows PC applications and ability to learn new systems Ability to navigate computer systems while on calls Strong multitasking skills, including understanding multiple products and benefit levels Consistent focus and productivity, even with repetitive tasks Frequent speaking and listening via headset Prolonged sitting and use of hands / fingers for keyboard and mouse Handling objects and working long periods at a computer Moderate noise level typical of a service center (conversations, computers, printers, floor activity)
Customer Service Representative
As a Customer Service Representative, you will be responsible for providing excellent service to consumers by handling inbound calls, resolving issues, and maintaining accurate records using internal systems.
Primary Responsibilities :
- Answer inbound calls from consumers
- Research and resolve customer issues over the phone
- Use computer databases to verify and document information
Required Qualifications :
Soft Skills :
Physical Requirements & Work Environment :
EEO Employer
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Customer Service Representative • Salt Lake City, UT, US
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