Team Member
$16 / hr Varies based on FT or PT : Competitive pay commensurate with experience / qualifications, Competitive Benefits, Medical, Dental, and Vision, Paid Time Off, 401(k) Retirement, Comprehensive on-the-job training, and more!
Position Title : Team Member
Reports to : General Manager, Manager, and Assistant Managers
Hours : Varies
About Us :
LOF-Xpress™ Oil Change is a local, family-owned business that has been serving Ames, Ankeny, Waukee and the surrounding communities for over 10 years. We strive to deliver Fast, Friendly & Honest! service to every single customer. We are committed to integrity, focused on quality, and have a passion for customer service.
If you want to be part of our fast-paced, motivated team, LOF-Xpress would like to speak with you.
What to Expect :
- A fun, fast-paced environment.
- No experience required - we will train.
- Competitive wages and opportunities for advancement.
- A commitment to continuous learning, coaching, and development.
Benefits (Vary based on part- or full- time position) :
Competitive pay commensurate with experience / qualificationsCompetitive BenefitsMedical, Dental, and VisionPaid Time Off401(k) RetirementComprehensive on-the-job training is provided for all departments / levels.Ability to use facilities to work on personal vehicles and purchase available automotive parts at cost through Arnold Motor SupplyA development culture with a focus on promoting from withinJob Responsibilities :
Create a welcoming experience for each customer by greeting each individual.Work at a fast pace to meet speed expectations for LOF Xpress ServicesTailor each guest's experience based on the customer's preference. Follow cues given by the customer to discern the needed approach.Be knowledgeable about the services available at LOF Xpress and explain options clearly to customers and strive to meet score card goals daily.Promote teamwork and a professional environment for co-workers, vendors, and customers.Communicate proactively and effectively with customers and co-workers through speech and writing.Be willing to cross train and work in other areas as needed.Maintain the facilities by assisting clean-up tasks between assigned vehicles and at the end of shifts.Dress professionally, according to LOF Xpress policy and standards.Maintain organization of tools and devices throughout the facility.Assist with exterior maintenance of the facility to promote guest and team safety.Become knowledgeable on LOF Xpress technology and be able to execute tasks using such technology.Able to cashier and operate the point-of-sale system when needed.Work a varied work schedule based on customer demand and store hours.Work quickly, efficiently, and safely to deliver quality service to our customers.Follow all safety procedures as described in the handbook and safety manuals and other postings.Complete tasks independently and with little supervision.Report to all shifts on time when scheduled.Follow procedures accurately and with attention to detail and understand how to appropriately prioritize tasks.Training requirements include positional training.Other duties as assigned.Job Requirements :
Preferred experience includes positions in retail, fast food, customer service and automotive.Familiarity with technology and word processing.Education - High school diploma preferred.At least 18 years of age.Physical Demands and Work Environment :
Extended periods of time standing on hard surfaces, such as concrete floorsExposure to loud noises and fumesExposure to outdoor conditions such as heat, cold, rain, and snowFrequent need to push, pull, climb (stairs, step stools, ladders), bend at the knees and waist, twist at the waist, turn head-neck-shoulders; raise and hold arms overhead, grasp and hold tools and other items with your hands.Ability to lift and move work-related items up to 50 pounds.Ability to use power tools, cutting tools, and other tools as necessary.A valid and current Driver's License is required.