Administrative Operations Assistant

Job Summary

We are currently seeking an

Administrative Operations Assistant

for our NYC office. In this role, you will directly support the NY Head Office, E-commerce and Retail Operations Team.

Key Responsibilities include (but are not limited to) :

• Administrative Support Provide daily administrative assistance to both office and retail operations teams, ensuring efficient internal processes and cross-departmental coordination.
• General Office Administration Execute tasks such as data entry (Excel, Google Sheets), support customer service functions, assist with billing and logistics, liaise with vendors for procurement, and help maintain overall office functionality.
• E-commerce Operations Assistance Support initiatives such as product launch preparation, stock and supply transfers, regular audits of inventory movement, and maintenance of organized systems to streamline online operations.
• Retail Operations Collaboration Partner with the Retail Operations team to ensure timely merchandise replenishment and stock availability across all store locations.
• Cross-Department Liaison Act as a communication bridge between the office and retail teams, promoting collaboration and optimizing workflows to enhance overall performance.
• Documentation & Communication Prepare clear, professional internal communications and documentation—including emails, invoices, and reports—for cross-functional use.

Qualifications

Minimum 2–3 years of experience in administrative or operations roles.

Strong verbal and written communication skills.

Proficient in Microsoft Word, Excel, and Google Sheets / Docs / Slides, with the ability to quickly learn and apply new technologies.

Excellent organizational and prioritization skills with a high attention to detail.

Proven ability to manage multiple tasks, meet deadlines, and respond effectively in time-sensitive situations.

Adaptable to changing circumstances while maintaining accuracy and timeliness

Physical ability to stand, bend, and lift or carry up to 20 pounds as needed.

Knowledge of Shopify is a plus