Director, IT BRM AWM

Director, It Business Relationship Management

At Smith+Nephew, we design and manufacture technology that takes the limits off living. Smith+Nephew is seeking a Director, IT Business Relationship Management (BRM) to represent our Advanced Wound Management (AWM) business globally. This leadership role is responsible for partnering with senior business stakeholders to identify, shape, and deliver technology strategies that accelerate growth, efficiency, and innovation.

The Director will lead a small team of 24 Sr. IT Business Analysts, guiding them in developing business cases, quantifying hard and soft benefits, and translating strategic objectives into executable technology roadmaps. This is a business-facing, strategic rolenot a technical architecture position. The ideal candidate is a technology generalist with the curiosity to understand emerging technologies, a proven ability to manage complex stakeholder expectations, and a track record of driving value-based outcomes in a global, matrixed environment.

Location : Andover, MA, Memphis, TN, Pittsburgh, PA, Fort Worth, US / Remote

Education : Undergraduate Degree

Licenses / Certifications : (Preferred but not required)

Certified Business Relationship Manager (CBRM) or BRMP

Project Management Professional (PMP) or PMI-ACP

Certified Scrum Master (CSM) or Professional Scrum Product Owner (PSPO)

Salesforce Administrator, Business Analyst, or Platform App Builder Certification

What will you need to be successful?

7+ years in IT strategy, Business Relationship Management, or Sales Enablement.

Strategic Leadership : Develops and executes multi-year technology roadmaps that drive measurable business outcomes.

Stakeholder Management : Builds credibility and trust with senior leaders; effectively manages expectations and priorities.

Value-Driven Mindset : Focused on tangible business resultsbusiness case creation, user adoption, and value realization tracking.

People Leadership : Inspires and coaches high-performing teams; promotes accountability, development, and collaboration.

Technology Fluency : Understands enterprise platforms (e.g., Salesforce, Microsoft, AI, web portals) and how they enable key business capabilities.

Innovation & Change Leadership : Champions modernization, digital transformation, and adoption in complex global environments.

Communication Excellence : Skilled at simplifying technical topics and articulating business value to executive audiences.

Business Acumen : Deep understanding of business processes and commercial operations within the medical device or healthcare industry.

Travel Requirements : 10%

You Unlimited.

• Inclusion + Belonging : Committed to Welcoming, Celebrating and Thriving.
• Your Future : 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
• Work / Life Balance : Flexible Personal / Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing : Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Flexibility : Hybrid Work Model (For most professional roles)
• Training : Hands-On, Team-Customized, Mentorship
• Extra Perks : Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.