Project Manager, Implementation

Job Description

Job Description

The Implementation Project Manager is responsible for leading and managing successful deployment of our Client’s products across various healthcare customers, ensuring seamless integration, timely execution, and customer satisfaction. This role involves working closely with customers, engineering, client partners and internal stakeholders to implement solutions that ensures operational efficiency, aligns with business goals, and enhances customer satisfaction through seamless onboarding and adoption.

What you’ll be doing?

Project & Program Management :

• Plan, execute and oversee the end-to-end implementation of products, ensuring projects are delivered on time, within scope, and within budget.
• Identify potential risks and develop mitigation strategies to ensure smooth implementation.
• Develop scalable processes for managing multiple concurrent implementations across different healthcare customers.
• Work closely with Product and Engineering teams to refine implementation workflows, resolve technical roadblocks, drive automation, and enhance system integrations.
• Develop and manage a detailed project plan to align with budget and forecast
• Organize project update meetings and associated agendas
• Track project deliverables, dependencies, and due dates
• Manage change control, issues / risk management and reporting
• Manage project team escalations for resolution
• Maintain communication between all team members regarding due deliverables, and make appropriate adjustments to ensure that all due dates are met

Customer & Stakeholder Management :

Technical & Process Integration

Performance Monitoring & Continuous Improvement

What we’re looking for?

Required skills :

Education and Experience

Technical Skills

Soft Skills :

High attention to detail and ability to manage multiple projects